Healthcare Services Pharmacist

Walgreens•Virginia Beach, VA

About The Position

The Healthcare Services Pharmacist provides clinical services to patients, including immunizations and medication therapy management (MTM) interventions, while ensuring compliance with regulatory guidelines and company policies and procedures. The role promotes a positive patient experience by offering assistance, resolving issues, answering questions, anticipating patient needs, and increasing awareness of Walgreens healthcare services. These services may include patient consultation, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcomes services. The pharmacist follows the Good Faith Dispensing policy alongside applicable state and federal controlled-substance laws when filling prescriptions. The role also requires maintaining current pharmacy and healthcare knowledge, licensing, credentials, and certifications, and completing required education, training, and learning modules.

Requirements

  • Bachelor of Science in Pharmacy or a pharmacist degree from an accredited educational institution.
  • Current pharmacist licensure in the states within the district.
  • Certified immunizer, or willingness to become an immunizer within 90 days of hire.

Responsibilities

  • Greet patients, offer assistance with products and services, resolve issues promptly, and answer questions to support a positive patient experience.
  • Model and share patient-service best practices, including courteous interpersonal habits, empathy, inclusivity, curiosity, and proactive assistance.
  • Anticipate patient needs and offer relevant services proactively.
  • Promote awareness and use of Walgreens healthcare services, including consultations, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcomes services.
  • Provide clinical services such as immunizations and MTM interventions in compliance with regulatory guidelines and company policies and procedures.
  • Apply all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled-substance laws when filling prescriptions.
  • Maintain current knowledge and required licensing, credentials, and certifications needed to provide clinical services.
  • Keep pharmacy and healthcare knowledge and skills current through relevant journals, company publications, and communications.
  • Maintain awareness of developments in retail and management and pursue practices that could improve performance.
  • Complete required certifications, continuing education credits, training, and company learning modules.
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