Healthcare Security Officer

Securitas•Ottumwa, IA

About The Position

The Healthcare Security Officer helps maintain a safe and secure environment for clients by actively monitoring the premises, controlling access, and patrolling a variety of locations. The officer preserves order while enforcing regulations and directives for client sites involving personnel, visitors, and the area. The role includes conflict resolution and de-escalation, frequent interaction with client employees and guests, reporting safety issues or suspicious activity, completing assigned rounds, providing customer service, using technology devices, and conducting property tours. The officer may also carry out other tasks and duties of a similar nature and scope as required for the assigned site.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or GED required.
  • Above-average computer and technology skills.
  • Excellent customer service and team leadership skills.
  • Ability to work independently.
  • Ability to remain calm and professional during stressful situations.
  • Strong attention to detail and ability to remain vigilant throughout the shift.
  • Professional demeanor.
  • Ability to respond to emergencies with rapid, effective judgment and appropriate escalation.
  • Willingness to participate in the company's pre-employment screening process, including a drug screen and background investigation; additional background investigation may be required per client request.
  • CPR and AED certifications.

Nice To Haves

  • Security, law enforcement, or military experience is a plus.

Responsibilities

  • Monitor the premises, including access control and patrols of a variety of locations.
  • Preserve order and enforce regulations and directives for personnel, visitors, and the area.
  • Resolve conflicts and de-escalate situations.
  • Interact with client employees and guests.
  • Identify and report safety issues, hazardous conditions, and suspicious activity.
  • Ensure post orders are followed and assigned rounds are completed.
  • Provide customer service and information to client employees and guests.
  • Use technology devices throughout the shift.
  • Conduct tours of the property.
  • Carry out other tasks and duties of a similar nature and scope as required for the assigned site.

Benefits

  • Medical, dental, vision, and 401(k) options.
  • Life, AD&D, and disability insurance.
  • Telemedicine appointments.
  • Paid time off.
  • Free uniforms.
  • Paid training.
  • Weekly pay.
  • Employee Assistance Program.
  • DailyPay access program.
  • Discounts on childcare, pet care, vehicles, cell phones, travel, and more.
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