About The Position

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute, and Brown Cancer Center. With more than 12,000 team members, UofL Health focuses on delivering patient-centered care. The Healthcare Safety and Security Officer serves and safeguards UofL Health campuses, helping maintain a safe and comfortable healing environment for patients, visitors, and employees. The officer detects and prevents suspicious activity, observes and reports incidents, provides friendly and professional customer service, and responds professionally to emergencies and service calls. Duties may include patient escorts and watches, safety escorts, and assisting with or transporting deceased patients to the morgue. Work environments and conditions may vary by location.

Requirements

  • Must be at least 18 years of age.
  • Verifiable high school diploma or GED; certificates of completion are not accepted.
  • Valid unrestricted driver’s license required.
  • Must successfully complete the UofL Health Safety, Security, and Emergency Preparedness Training program.
  • Must communicate effectively in verbal and written formats.
  • Must be able to critically think through complex patient situations, process improvements, evidence-based practice, and emergencies.
  • Must have a basic understanding of computers to operate surveillance cameras, door access systems, fire alarm systems, intrusion alarms, and panic alarms.
  • Must be able to prepare reports.
  • Applicants are subject to a background investigation, consistent with applicable laws and UofL Health standards.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements may apply before employment, subject to state and local laws and regulations.
  • Must be able to use respiratory protection equipment and tight-fitting respirators according to OSHA standards; medical and religious waivers may be granted case by case.

Responsibilities

  • Observe and remain vigilant for signs of crime, disorder, hazards, and unusual activity.
  • Patrol on foot, bicycle, or in a vehicle to identify unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals.
  • Call for police, fire department, or EMS assistance when necessary, including in cases involving fires, medical emergencies, criminal activity, or unauthorized persons.
  • Respond calmly and urgently to fires, medical emergencies, bomb threats, flooding, water discharge, elevator emergencies, hazardous materials, and inclement weather.
  • Carry out safety and security procedures, site-specific policies, and appropriate emergency response activities while providing customer service.
  • Handle incidents and critical situations in a calm, problem-solving manner.
  • Conduct regular and random patrols around the facility and its perimeter.
  • Verbally and physically de-escalate individuals and situations as needed.
  • Inspect security devices and fire control equipment.
  • Screen patients, visitors, and employees to expedite facility admittance.
  • Perform patient escorts and watches, provide safety escorts, and assist with or transport deceased patients to the morgue as needed.
  • Use respiratory protection equipment and tight-fitting respirators in accordance with OSHA standards.
  • Prepare reports and operate surveillance cameras, door access systems, fire alarm systems, intrusion alarms, and panic alarms.
  • Maintain confidentiality and comply with HIPAA privacy and security requirements, company policies, procedures, and conduct standards.
  • Collaborate with team members and demonstrate professional conduct, service, and effective customer interactions.
  • Perform other duties as assigned.
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