About The Position

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute, and Brown Cancer Center. Its more than 12,000 team members are focused on delivering patient-centered care. The Healthcare Safety and Security Officer serves and safeguards UofL Health campuses, helping provide a safe and comfortable healing environment for patients, visitors, and employees. The officer detects and prevents suspicious activity, observes and reports incidents, provides friendly and professional customer service, responds to emergencies and service calls, and conducts themselves professionally. Duties may vary by location and may include patient escorts or watches, safety escorts, and assisting with or transporting deceased patients to the morgue. The role requires use of respiratory protection equipment and tight-fitting respirators in accordance with OSHA standards; medical or religious waivers may be considered case by case. The position is based at Peace Hospital, 2020 Newburg Road, Louisville, Kentucky. The listing indicates a 12 p.m.–12 a.m. shift, though shift length and scheduling vary by location. Schedules may include five 8-hour shifts, four 10-hour shifts, or three 12-hour shifts per week. Overtime is sometimes required.

Requirements

  • Must be at least 18 years of age.
  • Verifiable high school diploma or GED; certificates of completion are not accepted.
  • Valid, unrestricted driver’s license.
  • Must successfully complete the UofL Health Safety, Security, and Emergency Preparedness Training program.
  • Must communicate effectively in verbal and written formats.
  • Ability to think critically through complex patient situations, process improvements, evidence-based practice, and emergencies.
  • Basic computer skills to operate surveillance cameras and access, fire-alarm, intrusion-alarm, and panic-alarm systems, and to prepare reports.
  • Ability to use respiratory protection equipment and tight-fitting respirators in accordance with OSHA standards; medical or religious waivers may be considered case by case.
  • Subject to a background investigation and drug screen, as permitted by law.
  • Must comply with HIPAA privacy and security requirements and maintain confidentiality.

Responsibilities

  • Observe and remain alert for signs of crime, disorder, hazards, and unusual activity.
  • Patrol on foot, bicycle, or in a vehicle to identify unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals.
  • Call for police, fire department, or EMS assistance in the event of fires, medical emergencies, criminal activity, or unauthorized persons.
  • Respond calmly and urgently to fires, medical emergencies, bomb threats, flooding, water discharge, elevator emergencies, hazardous materials, and inclement weather.
  • Carry out safety and security procedures, location-specific policies, and appropriate emergency response activities while providing customer service.
  • Respond to incidents and critical situations in a calm, problem-solving manner.
  • Conduct regular and random patrols of the facility and its perimeter.
  • Orally and physically de-escalate individuals and situations as needed.
  • Inspect security devices and fire-control equipment.
  • Screen patients, visitors, and employees to expedite facility admission.
  • Perform patient escorts and watches, provide safety escorts, and assist with or transport deceased patients to the morgue as needed.
  • Use respiratory protection equipment and tight-fitting respirators according to OSHA standards.
  • Maintain compliance with company policies, procedures, standards of conduct, HIPAA privacy and security requirements, and applicable safety standards.
  • Maintain confidentiality and protect sensitive data.
  • Prepare reports and operate surveillance cameras, door-access systems, fire-alarm systems, intrusion alarms, and panic alarms.
  • Collaborate with and support team members, and interact effectively with physicians, patients, residents, visitors, staff, and the broader healthcare community.
  • Perform other duties as assigned.
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