Healthcare Receptionist

Cornerstone Care • Waynesburg, PA

1d • $18 - $19 • Onsite

About The Position

Cornerstone Care is seeking a Healthcare Receptionist to join their team in Waynesburg, PA. This full-time position offers the opportunity to make a difference in the community by assisting in the mission to improve patient and community health, with a special concern for the underserved. Cornerstone Care is a well-established family care center serving Southwestern PA and Northern WV, known for affordable healthcare. The role involves effective communication with diverse individuals and contributing to a dynamic professional team.

Requirements

• Communicates effectively with a broad range of patients, community and organizational members.
• High School education level.

Responsibilities

• Greets patients professionally and timely both in person and on the phone.
• Answers patient questions or properly refers to appropriate staff.
• Optimizes provider schedules and patient satisfaction with efficient scheduling and follows outlined scheduling protocols.
• Notifies providers and/or clinical team of patient arrivals and effectively communicates essential patient details to clinical team.
• Decreases patient anxieties by effectively explaining wait times and visit expectations.
• Maintains patient accounts by obtaining, recording, and updating personal, demographic, and financial information.
• Collects and processes patient payments for services.
• Assists patients with billing questions, registration forms, sliding fee and other service applications.
• Verifies insurance eligibility and benefits.
• Selects appropriate insurance for visit type.
• Obtains authorization for services, when appropriate.
• Enters treatment charges and encounter adjustments and schedules follow up appointments to finalize visit.
• Retrieves outside records to update patient charts for clinical teams.
• Scans and files registration forms, insurance cards, and various clinical information into patient’s electronic health record.
• Balances daily payments and prepares bank deposits.

Benefits

• Medical insurance
• dental and vision coverage
• life insurance
• long-term disability insurance
• 403 B retirement
• flexible spending accounts for medical and dependent care
• credit union
• a variety of additional voluntary benefits
• a generous time off package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED