Healthcare Operations Director

First Onsite - US•, IL

About The Position

The Healthcare Operations Director leads operational excellence and growth across healthcare restoration services. The role connects with regional leaders, reviews performance indicators, aligns teams with company goals and industry standards, assesses compliance, mitigates risks, optimizes project timelines, and mentors team members. The director helps scale healthcare operations, builds stakeholder relationships, and ensures consistent execution across regions. The position includes national travel and hands-on involvement in large accounts. It also shapes standard operating procedures, drives consistency, and identifies growth opportunities.

Requirements

  • Create scope-inclusive estimates with Xactimate.
  • Strong project financial management skills.
  • Knowledge of healthcare claims and market coverage.
  • Expertise in commercial construction and environmental controls.
  • At least 5 years of experience in restoration, including healthcare procedures.

Responsibilities

  • Oversee healthcare operations and ensure compliance within assigned regions.
  • Implement processes and strategies to reduce risk and improve operational efficiency.
  • Collaborate with regional leaders and project teams to establish and achieve key performance indicators.
  • Lead training to improve healthcare awareness, scope management, and revenue growth.
  • Support project teams with healthcare-specific needs, including equipment, staffing, and life safety requirements.
  • Conduct site visits, oversee complex healthcare loss planning, and ensure business continuity.
  • Prepare scope letters, field reports, and cost assessments, and review estimating platforms for accuracy.
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