Healthcare Director

Harmony Senior Services•Hershey, PA
•Onsite

About The Position

The Health Care Director (HCD) leads health and wellness activities for the community’s residents and manages day-to-day healthcare operations. As the community clinical leader, the HCD manages nurses, medication technicians, and nursing assistants to provide quality care and services while ensuring compliance with applicable local, state, and federal regulations and Harmony Senior Services policies and standards. The HCD evaluates residents before move-in and as needed, develops and revises individualized service plans, and participates in interdisciplinary reviews with residents, families, physicians, healthcare providers, and community team members. The role collaborates with residents’ physicians, pharmacists, and other healthcare professionals to coordinate care. The HCD oversees the community medication management program, including pharmacy collaboration, audits, physician orders, controlled drugs, and medication safety. The role supervises and trains medication personnel and direct care staff, validates competencies, delegates within the scope of the nursing license, and maintains regulatory compliance and survey readiness. The HCD also serves as the community infection preventionist, monitors care and quality indicators, and participates in improvement discussions. The HCD hires, onboards, trains, evaluates, coaches, and supports the resident care team while fostering a respectful and fair culture. The role collaborates with the Executive Director to manage the resident care department within budget and with the Director of Sales and Marketing on external business development. Other duties may be assigned.

Requirements

  • Current, valid, unencumbered RN or LPN license in accordance with State regulations and requirements.
  • Completion of any State-required training courses related to nursing in assisted living.
  • Ability to think critically and apply nursing-process knowledge and principles to promote safe, quality care.
  • 1–2 years of experience required.
  • Current CPR certification.
  • Ability to work occasional weekends and off-shifts and take after-hours calls as needed.
  • Ability to lift, carry, and push up to 50 pounds.

Nice To Haves

  • Three or more years of experience preferred.
  • Supervisory or management experience strongly preferred.

Responsibilities

  • Lead the community’s health and wellness activities and manage day-to-day healthcare operations.
  • Manage nurses, medication technicians, and nursing assistants in providing quality care and services.
  • Evaluate residents before move-in and conduct reevaluations as indicated by residents’ condition or State regulations.
  • Develop and revise individualized resident service plans based on evaluations, preferences, and applicable regulations.
  • Participate in interdisciplinary reviews of residents’ service plans with residents, families, physicians, healthcare providers, and community team members.
  • Collaborate with residents’ physicians, pharmacists, and other healthcare team members to coordinate care and services.
  • Manage the community medication program, including pharmacy coordination, audits, physician orders, controlled drugs, and medication-use safety.
  • Supervise and oversee medication technicians, AMAPs, and other approved personnel who administer medications; provide training and validate skills and competencies.
  • Supervise and oversee CNAs and other direct care personnel, providing training as needed.
  • Delegate appropriately and within the scope of the nursing license held.
  • Maintain knowledge of applicable regulations, ensure documentation compliance and survey readiness, and participate in plans of correction as applicable.
  • Serve as the community infection preventionist and oversee activities to prevent or limit the spread of communicable illness.
  • Monitor resident care and quality indicators, identify trends, and discuss them at weekly At-Risk or monthly QAPI meetings.
  • Interview, hire, onboard, train, evaluate, coach, and support resident care team members; foster a culture of respect and fairness.
  • Collaborate with the Executive Director to operate the resident care department within budget.
  • Collaborate with the Director of Sales and Marketing on external business development opportunities.
  • Perform other duties as assigned.

Benefits

  • 401k + Fulltime & Part-time Benefits Packages
  • Training, Development & Career Laddering
  • Great work-life balance
  • Flexible Scheduling
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