Director, Healthcare Operations - Clinics & Programs

Aspire Indiana Health•Anderson, IN

3d•Onsite

About The Position

The Director, Healthcare Operations - Clinics & Programs provides operational leadership for assigned clinics and/or programs and translates organizational priorities into consistent day-to-day practices across the region. The Director works closely with Office Managers, providers, clinic staff, clinical leaders, and enterprise support departments to support efficient operations, patient access, a positive patient experience, regulatory compliance, and responsible use of resources. The Director is expected to visit each assigned clinic in person every week and plans a schedule to meet this expectation. Remaining workdays may be arranged to meet regional responsibilities, organizational priorities, and established performance expectations. The role monitors regional performance, addresses operational barriers, develops staff, and brings forward issues requiring broader decisions or resources to the Senior Director Healthcare Operations. Clinical decisions remain with the appropriate clinical leaders. The schedule may vary based on operational needs and may include work outside traditional 8 a.m.–5 p.m. hours.

Requirements

Bachelor’s degree in Healthcare Administration, Business Administration, or a related field from a college or university accredited by the US Department of Education and at least three years of practice management experience; or a master’s degree in one of these fields and at least two years of practice management experience; or seven years of practice management or relevant experience; or a similar combination of education and experience.
At least two years of management and/or supervisory experience in a healthcare setting.
Valid driver’s license, current automobile insurance, and a driving record that meets the organization’s guidelines and requirements.
Reliable transportation to oversee programming and/or attend trainings or meetings.

Nice To Haves

Knowledge and application of social service systems, such as Medicaid, Social Security, and Corrections.
Community Mental Health and FQHC experience.

Responsibilities

Provide operational leadership for assigned clinics and/or programs.
Translate organizational priorities into consistent day-to-day practices across the region.
Work with Office Managers, providers, clinic staff, clinical leaders, and enterprise support departments to support efficient operations, patient access, a positive patient experience, regulatory compliance, and responsible use of resources.
Visit each assigned clinic in person every week and plan the schedule to meet this expectation.
Monitor regional performance and address operational barriers.
Develop staff.
Bring forward issues requiring broader decisions or resources to the Senior Director Healthcare Operations.

Benefits

Group medical plans (PPO and HSA).
Affordable visits, labs, and prescriptions through Aspire Indiana Health clinics.
Health Savings Account.
Group dental and vision plans.
Prescription coverage, including low copays on covered medications through select pharmacy locations.
Employee Wellness Program.
Group life and AD&D insurance.
Long-term disability.
Short-term disability.
Paid time off (PTO).
Paid holidays.
Paid bereavement leave.
Retirement plan with employer match of up to 6%.
Employee Referral Bonus Program.
Your Money Line Financial Wellness Program.