Programs Director

WELLQUEST•Minden, NV
•$65,000 - $67,000•Onsite

About The Position

The Programs Director, described in the posting as the Activity Director, leads resident activities and excursions for independent and assisted living residents. The role oversees programming, organization, scheduling, budgeting, promotion, facilitation, and overall operations of activities, excursions, and events. Programs must be designed around residents’ interests, preferences, and needs and comply with applicable regulations and company policies. The position also supervises department staff and makes personnel recommendations to the Executive Director. The Director creates and leads a varied social program, coordinates excursions and special events, supports resident participation, and personally leads activities for at least five hours per week. The role coordinates transportation, volunteers, resident welcome and birthday programs, monthly Resident Council meetings, activity and excursion calendars, and related records. It also supports community marketing, maintains department budgets and documentation, and promotes a safe, cooperative, professional environment. The position reports to the Executive Director. It is full-time and based at the Valage community in Minden, Nevada. The posting lists an AM shift and an annual salary range of $65,000–$67,000. The role may regularly require weekend work and accompanying residents on outings.

Requirements

  • At least one year of experience conducting group activities.
  • Knowledge of evaluating residents’ needs, supervising employees, and training volunteers; these requirements may be waived if the licensing agency approves a satisfactory alternative plan presented in writing by the community.
  • Ability to perform simple mathematical calculations for pricing and reports.
  • Ability to understand complex issues and independently carry out a plan of action.
  • Strong verbal and written communication skills when interacting with residents, staff, families, visitors, and vendors.
  • Ability to speak, read, and write English.
  • Proficiency with basic office equipment, including a personal computer.
  • Good physical health verified by a health screening, including a chest x-ray or intradermal test result obtained no more than six months before or seven days after employment.
  • Ability to remain mobile and perform the physical requirements of the job, including loading and unloading residents into the community vehicle or van and physically assisting residents during activities.
  • Genuine compassion and concern for cognitively impaired older adults, older people, and their families.
  • Pass a criminal record clearance before beginning work in the community.
  • Possess current first aid training.
  • Be at least 18 years of age.
  • Possess the ability, appropriate licensure, and willingness to drive community vehicles.

Nice To Haves

  • One year of supervisory experience is preferred.

Responsibilities

  • Plan, organize, schedule, promote, administer, and lead resident activities, excursions, special events, and other programming.
  • Create an engaging social atmosphere and encourage resident participation in activities and events.
  • Ensure activities reflect residents’ cultural, religious, ethnic, and personal interests.
  • Meet with new residents within 30 days of move-in to complete a Life’s Journey Assessment, when applicable, or ensure the New Resident Profile has been reviewed at CCRC communities.
  • Ensure department staffing and programming are in place seven days a week.
  • Plan, coordinate, and attend two excursions per calendar week, including one weekday excursion and one weekend excursion, with at least eight excursions per month.
  • Plan, coordinate, and attend one Grand Excursion per calendar quarter.
  • Research excursion venues and routes; make bookings and reservations; purchase tickets; confirm arrangements with venues and drivers; establish pricing; address residents’ comfort needs; and prepare and distribute excursion materials.
  • Prepare and distribute excursion brochures with the assistance and approval of the Regional Director of Excursions, if applicable, and the Executive Director.
  • Plan and attend community special events and occasionally coordinate mixer events with other Activity Directors in the area.
  • Personally lead activities for at least five hours per week.
  • Hire, evaluate, motivate, monitor, coordinate, and supervise department staff; recommend evaluations, merit increases, reprimands, disciplinary actions, and terminations to the Executive Director.
  • Plan and conduct staff in-services as directed.
  • Drive community vehicles when needed and when licensed and willing; coordinate resident transportation and schedule community drivers when applicable.
  • Ensure community vehicles are maintained according to manufacturer recommendations and as needed.
  • Ensure compliance with applicable federal and state regulations, including Title 22, and company policies and procedures.
  • Monitor the department budget and complete monthly spend-downs; follow petty cash procedures and process vendor and entertainer check requests and W-9 submissions accurately and on time.
  • Maintain current knowledge of senior activities through continuing education and professional networking.
  • Support referral-source development and community marketing, cooperate with Community Marketing Directors, assist with marketing events, conduct tours, and interact positively with prospective residents, families, and referral sources.
  • Develop and manage New Resident Welcome and Resident Birthday programs.
  • Recruit, manage, and schedule community volunteers and maintain required volunteer program logs and paperwork.
  • Ensure a Resident Council Meeting is held each month.
  • Complete required clerical work, including monthly activity calendars, quarterly excursion calendars, and community newsletters.
  • Assist with special-event setup and arrange department coverage during employee absences.
  • Participate in daily Stand-Up meetings, encourage teamwork, maintain a positive professional image, and follow established safety standards.
  • Perform other duties consistent with the position or assigned by the Executive Director.
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