Programs Director

WELLQUEST•Minden, NV

4d•$65,000 - $67,000•Onsite

About The Position

The Programs Director is responsible for resident activities and excursions for independent and assisted living residents at a WellQuest Living community. The role oversees programming, organization, scheduling, budgeting, promotion, facilitation, and overall operations of activities and excursions, in accordance with applicable standards, regulations, and company policies and procedures. The position reports to the Executive Director and supervises department staff, making recommendations regarding staff evaluations, merit increases, discipline, and terminations. The Programs Director develops and delivers a varied social program that encourages resident participation and reflects residents’ cultural, religious, and ethnic diversity and interests. Responsibilities include leading activities, organizing excursions and special events, coordinating transportation, managing volunteers and resident programs, maintaining department records and budgets, supporting marketing efforts, and ensuring a safe environment. The role requires regular work across resident care areas and accompanying residents on outings away from the community.

Requirements

At least one year of experience conducting group activities; knowledge of evaluating residents’ needs, supervising employees, and training volunteers. The licensing agency may waive these requirements upon the community’s written presentation of a satisfactory alternative plan.
Ability and willingness to drive community vehicles, with appropriate licensure.
Ability to perform simple mathematical calculations for pricing and reports.
Ability to understand complex issues and carry out a plan of action independently.
Sound verbal and written communication skills when dealing with residents, staff, families, visitors, and vendors.
Ability to speak, read, and write English.
Proficiency with basic office equipment, including a personal computer.
Good physical health verified by a health screening, including a chest x-ray or intradermal test result obtained no more than six months before or seven days after employment.
Ability to remain mobile and perform the physical requirements of the job, including loading and unloading residents into a community vehicle or van and physically assisting residents during activities.
Sincere compassion for cognitively impaired older adults and genuine concern for the physical and emotional needs of older people and their families.
Pass a criminal record clearance before beginning work in the community.
Possess current first aid training.
Be at least 18 years of age.

Nice To Haves

One year of supervisory experience is preferred.

Responsibilities

Create and oversee a creative, engaging social program with activities, excursions, special events, guest speakers, movies, exercise sessions, clubs, games, arts and creativity opportunities, and educational classes.
Ensure activities and events reflect and meet residents’ cultural, religious, and ethnic diversity and interests.
Meet with each new resident within 30 days of move-in to complete a Life’s Journey Assessment, when applicable; at CCRC communities, ensure the New Resident Profile is reviewed within 30 days.
Ensure department staffing and activities or excursions are planned seven days a week; the role may regularly require weekend work.
Create, promote, coordinate, schedule, administer, and attend two excursions per calendar week, including one weekday and one weekend excursion, with at least eight excursions per month.
Plan, promote, coordinate, schedule, administer, and attend one Grand Excursion per calendar quarter.
Research excursions; book events; make reservations; purchase tickets; confirm arrangements with venues and drivers; meet contacts; set excursion pricing; preview venues and routes; plan for residents’ comfort; and prepare and distribute excursion materials.
Prepare excursion brochures with the assistance and approval of the Regional Director of Excursions, if applicable, and the Executive Director.
Plan, coordinate, promote, and attend community special events, and occasionally coordinate mixer events with other Activity Directors in the area.
Encourage resident participation and personally lead activities for at least five hours per week.
Hire, evaluate, coordinate, motivate, monitor, and supervise department staff; recommend evaluations, merit increases, reprimands, disciplinary actions, and terminations to the Executive Director.
Plan, schedule, prepare, and conduct staff in-services as directed.
Drive community vehicles when licensed and willing; coordinate resident transportation, schedule community drivers when applicable, and ensure vehicles are maintained according to manufacturer recommendations and as needed.
Understand and ensure compliance with applicable federal Title 22 and state regulations concerning the department.
Monitor the department budget and complete Monthly Spend Downs; follow company Petty Cash procedures and ensure vendor and entertainer check requests and W-9 submissions are accurate and timely.
Maintain current knowledge of senior activities through continuing education and networking with community professionals.
Support referral-source development and work with Community Marketing Directors on marketing events to build the community’s census.
Develop, implement, and manage New Resident Welcome and Resident Birthday programs.
Develop, recruit, manage, and schedule community volunteers; maintain required volunteer program logs and paperwork.
Ensure a Resident Council Meeting is held each month.
Complete clerical work accurately and on time, including monthly activity calendars, quarterly excursion calendars, and community newsletters.
Assist with special-event setup and support marketing through community tours, marketing events, and positive interactions with prospective residents, families, and referral sources.
Arrange coverage of department duties during employee absences.
Participate in daily Stand-Up meetings and communicate department issues.
Encourage teamwork and maintain a positive, professional image through actions and dress.
Maintain a safe and secure environment for staff, residents, and guests, following established safety standards.
Perform other duties consistent with the position or assigned by the Executive Director.