Healthcare Facilities Regional Manager

VITAS Healthcare•Maitland, FL

11h•Remote

About The Position

The Healthcare Facilities Regional Manager is responsible for providing functional, technical, and process management in all aspects of the company's physical facilities. This includes building maintenance, safety, compliance, renovation projects, staff management, and budget control, ensuring the smooth operation and optimal functionality of all assigned VITAS buildings and systems. The role prioritizes patient care and staff safety. The position requires living in proximity to either Orlando or Tampa Bay Airport (within 60 miles) and the ability to travel 75% of the time to manage facilities across Florida, Alabama, Connecticut, Delaware, Pennsylvania, Virginia, New Jersey, Georgia, Ohio, and the District of Columbia. All duties must be performed in accordance with VITAS Healthcare Corporation’s policies, procedures, guidelines, contractual commitments, and governmental regulations.

Requirements

Minimum of 3-5 years healthcare Facilities Management experience.
Previous experience as a Facilities Manager overseeing multiple locations preferred.
Extensive knowledge and experience with Microsoft Word, Excel, PowerPoint, and Teams, including advanced features such as formatting, data analysis, presentation creation, and collaboration tools.
Practical experience with MS Project or other software for project management, including creating timelines, tracking progress, resource management, and reporting.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Ability to manage staff in a positive and productive manner by motivating, developing, and managing employees as they work.
Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment.
Ability to communicate tactfully, verbally and in writing with department heads, managers, coworkers, and vendors to resolve problems and negotiate resolutions.
Strong interpersonal skills within all levels of the organization.
Travel to off-site meetings and other work locations, up to 75%.
Associates degree in a relevant field, such as facilities management, engineering, or business management. Alternatively, a minimum of 10-years related experience and/or training, or equivalent combination of education and experience.
Valid Driver’s License required.
Valid Auto Insurance required.

Nice To Haves

Certified Healthcare Facility Manager or Engineer (CHFM or CHE) Certification preferred.

Responsibilities

Overseeing day-to-day facility operations including building maintenance, repairs, cleaning, security systems, and utilities management of assigned buildings.
Working collaboratively with other teams and departments.
Visiting company sites and partnering with Program and Regional leadership teams, advising them of recommendations for their sites.
Communicating solutions in partnership with operational and field leadership.
Building meaningful relationships with internal stakeholders and external partners to achieve business objectives.
Approving purchase orders and payment of invoices within designated grants of authority, as they pertain to facility maintenance requests, and communicating excessive costs proactively to Program and Regional leadership teams.
Ensuring the Facilities department and VITAS standard operating procedures and processes are followed to ensure consistency and quality of execution, and recommending changes to and establishment of new processes as required.
Maintaining service level agreements (SLA) and key performance indicators (KPI) that have been established with Program and Regional leaders to measure department effectiveness and opportunities for improvement.
Ensuring assigned VITAS facilities follow all local, state, and federal regulations related to building safety, environmental standards, and accessibility.
Ensuring that assigned VITAS facilities are compliant with Hospice Conditions of Participation, partnering with other VITAS departments, IPU hosts, and property landlords to ensure all required maintenance activities are completed per regulatory standards and with proper documentation.
Maintaining the program established for the routine inspection of VITAS owned and leased facilities to identify facility-related compliance, maintenance, and safety issues.
Overseeing scheduling and managing routine corrective and preventative maintenance on all assigned building systems and equipment; ensuring critical preventive maintenance tasks on life safety systems and critical utility systems are completed on time.
Acting as a subject matter expert in facility-related regulations, collaborating with other VITAS departments in developing strategies and tactics to ensure compliance.
Assisting Facilities department leadership in the development and management of the facility department budget, including vendor contracts, maintenance costs, and project expenses.
Collaborating with Program and Regional leadership teams in establishing annual budgets for facility-rated maintenance and operating expenses of VITAS owned and leased properties.
Leading and managing a team of maintenance technicians responsible for maintenance of the assigned building within the VITAS real estate portfolio.
Performing employee performance reviews, creating staff development and training plans.
Mentoring, developing, and providing on-the-job training to subordinates to strengthen their current performance and preparation for future advancement.
Observing and evaluating employees and work procedures to ensure standards for quality and service are met.
Recommending personnel actions such as new hire requests and discharges, to ensure proper staffing.
Providing approval for overtime needs.
Directly supervising maintenance technicians and other employees in the Facilities Department as assigned, fulfilling supervisory responsibilities in accordance with the organization's policies and applicable laws.
Initiating and overseeing small and medium-sized construction and renovation projects, ensuring adherence to project goals, timelines, and budgets.
Coordinating with Facilities project manager on plans for renovations, additions, or new buildings, and actively participating in design reviews to ensure cost-effective and compliant facility designs.
Assisting the Director of Facilities Management with developing and managing multi-year capital forecasts for VITAS owned properties and assisting in capital planning for assigned VITAS buildings.
Identifying potential facility-related risks and implementing preventive measures to ensure employee safety and property protection.
Collaborating with other VITAS departments in the development of emergency response plans for utility outages and other facility-related disasters.
Participating in Security, Safety, and Emergency Management initiatives and meetings as requested.
Leveraging VITAS’ economy of scale in the selection, contract negotiation, and management of external vendors for maintenance, repairs, and other specialized services, including evaluating the benefits of national contracts vs. local vendors.
Managing the relationship with vendors providing services to assigned VITAS buildings.
Creating RFPs, reviewing bids, and selecting and evaluating third-party vendors for contracted work.
Using facility management systems (FMS) including building automation system (BAS) and computerized maintenance management system (CMMS) to monitor building systems, track maintenance activities, and optimize energy usage.
Understanding that he/she, and the staff that he/she works with, may be exposed to Protected Health Information (PHI), and ensuring that he/she, as well as the staff he/she supervises, treats PHI per VITAS policies and procedures.
Performing related duties as required.