Regional Facilities Manager

DoorDash USA•New York, NY

3h•$81,600 - $120,000•Remote

About The Position

DoorDash is looking for a Regional Facilities Manager to support the ongoing growth of its New Vertical businesses and corporate offices. This role involves managing the operations of over 150 facilities in the US, including new site launches, decommissions, expansions, relocations, and remodels. The position requires close collaboration with cross-functional partners to ensure seamless facility operations and lead projects that establish a strong facility management foundation. Exceptional communication and strong leadership skills are essential for this role.

Requirements

Customer Obsessed with a passionate drive to take initiative and offer unique solutions that deliver on expectations.
Think big, and Start Small with a thoughtful process of analyzing data and circumstances to solve problems and reach a well-reasoned solution.
Value our One Team, One Fight mentality by partnering effectively and executing on our common goals in a pleasant and energetic manner.
Have a Bias for Action with an appreciation and understanding of our mission in order to make sound, timely contributions.
Strive to be 1% Better Everyday with openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Choose Optimism and Have a Plan, whether it's a big project or impromptu task, be quick on your feet and happy to contribute in a helpful, organized way.
5+ years of Facility Management multi-unit experience, including light industrial and/or retail spaces.
Strong knowledge of work order management systems, such as ServiceChannel.
Experience managing remote facilities and a remote team.
A bachelor’s degree, and/or a CFM (or other relevant certifications), or equivalent work experience.
Proven ability to manage escalations and communicate effectively with senior stakeholders.

Nice To Haves

Robust background in critical systems, mechanical and electrical engineering and energy management programs strongly preferred.

Responsibilities

Manage an outsourced management team that handles work order management for repairs and maintenance.
Serve as the escalation point of contact for the East Region, which may require after-hours or weekend support.
Contribute to the development and continuous improvement of the Facility Operations Playbook.
Project manage critical initiatives, inclusive of change management plans.
Develop and cultivate relationships with Landlords and Property Management groups.
Partner with cross-functional teams to ensure capital, safety, and security projects are managed effectively and do not impact operations.
Collaborate with cross-functional partners such as HR, IT, Safety & Security on emergency preparedness and business continuity plans.
Track Facility Operations expenses and establish dashboards to identify trends.
Conduct regular site inspections and address systemic deficiencies.
Collaborate with field leaders to ensure consistency, trainings, and best practices across regions.