Healthcare Billing Specialist

Grand Peaks•Idaho Falls, ID

About The Position

Grand Peaks, a community health center providing medical, dental, behavioral health, and pharmacy services, is seeking a dependable, organized Billing Specialist to support its billing process. The role includes insurance claims, payment posting, account follow-up, and resolution of billing-related issues. The position primarily supports behavioral health billing, with the opportunity to assist with medical billing as needed. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with no weekends. Compensation is based on experience. Applicants should submit a resume and contact information for two professional references who can speak to their work experience and qualifications.

Requirements

  • High school diploma or equivalent.
  • Experience in healthcare and/or billing.
  • Knowledge of business office procedures.
  • Proficiency with computers and common office equipment, including multi-line telephone systems.
  • Ability to follow instructions, communicate clearly and professionally, and work effectively with patients, coworkers, and others.
  • Strong organizational skills and the ability to manage work accurately and efficiently.

Nice To Haves

  • Previous behavioral health or medical billing experience.

Responsibilities

  • Prepare, submit, and follow up on insurance claims, including correcting and resubmitting denied or aging claims.
  • Review patient and insurance accounts, monitor outstanding balances and claims, and follow up as needed.
  • Post insurance and patient payments and maintain accurate account records.
  • Prepare and send patient statements and respond to billing questions from patients, staff, and insurance companies.
  • Research and resolve billing discrepancies, claim issues, and account balances.
  • Stay current with changes in billing requirements, payer guidelines, and industry practices and adapt as needed.
  • Participate in staff meetings, training, and educational opportunities.

Benefits

  • Health insurance
  • Employee clinic visit reimbursement
  • 401(k) with company match
  • Paid time off
  • Paid holidays
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