Healthcare Advocate

Legal Services of Eastern Missouri•St. Louis, MO

13h•Hybrid

About The Position

Legal Services of Eastern Missouri, Inc. (LSEM), a nonprofit law firm providing free legal assistance to people with low income or low opportunity, is hiring three full-time Healthcare Advocates for its Medicaid Defense Team in the Health and Welfare Program. Funded by the City of St. Louis, this new program will assist City residents affected by HR1 (the One Big Beautiful Bill Act) and its changes to Medicaid eligibility. The program will work alongside a parallel City-funded program at the Integrated Health Network. The Healthcare Advocate will coordinate with community partners, conduct outreach and education, and represent clients in individual cases involving HR1-related assistance. The role includes on-site intakes, collaboration with the Integrated Health Network and public agencies, monitoring policy developments, case management, and grant reporting. An in-person/remote hybrid work option is available.

Requirements

Ability to relate well to and work with low-income clients and collaborate with community stakeholders.
Excellent interpersonal skills and a strong ability to form collaborative partnerships.
Strong writing ability.
Knowledge of Microsoft Office and willingness to learn case management software.
Openness to creative and innovative ways of fulfilling the legal aid mission.

Nice To Haves

Demonstrated commitment to public interest work or legal services for the poor.
Previous experience with community outreach and education.

Responsibilities

Coordinate closely with the Integrated Health Network Team to develop a unified strategy for reaching City residents who need HR1-related assistance.
Conduct on-site client intakes at community partner organizations.
Conduct community outreach and education for potential clients and partner provider organizations.
Participate in regular meetings with the Integrated Health Network Team, the state Medicaid agency, community advisory groups, and state or national coalitions as needed.
Stay up to date on new policies and trends in HR1 implementation.
Represent clients in individual cases, including gathering and organizing documents, preparing written requests, negotiating with the state Medicaid agency, and participating in state fair hearings as needed.
Use the case management system to conduct intakes and open cases, enter contemporaneous case notes and timekeeping, and close cases when work is complete.
Assist with grant management and reporting as needed.
Perform other duties as assigned.