Healthcare Advocate

Meta Care Inc • Houston, TX

1d

About The Position

The Healthcare Advocate is a relationship-based, non-bedside role serving clergy of the Catholic Archdiocese of Galveston-Houston. The advocate acts as a trusted guide, local resource, and primary point of contact, helping clergy navigate healthcare, benefits, and available services while supporting their overall well-being. The role emphasizes personal relationships, care coordination, advocacy, and access to appropriate resources rather than hands-on clinical care.

The Healthcare Advocate role is part of Clergy Care, a service of Meta Care, Inc. The advocate works with Meta Care’s support team and client leadership to coordinate services, promote preventive wellness, and provide support across healthcare settings. The position requires travel to member locations and events as needed, accurate documentation, confidentiality in accordance with PHI and HIPAA guidelines, and successful completion of background checks and required screenings.

Requirements

• At least 3 years of healthcare experience.
• Experience in clinical or medical office settings.
• Exceptional communication and listening skills, including the ability to offer emotional support.
• Strong organizational abilities and attention to detail.
• A humble, service-oriented demeanor and genuine desire to support others.
• Ability to work independently while collaborating with healthcare professionals and the Meta Care team.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
• Successful completion of background checks and all required screenings.

Nice To Haves

• RN, BSN, or LPN background; an active license is not required.
• Passion for helping individuals navigate the healthcare system.

Responsibilities

• Build trusted relationships with clergy through regular outreach and personal visits.
• Serve as a primary point of contact for clergy needing assistance navigating healthcare and benefits.
• Identify unmet needs and connect clergy with appropriate services and resources.
• Promote preventive wellness by educating members about health initiatives and available resources.
• Provide educational materials and resources focused on prevention, wellness, and chronic disease management.
• Provide clear, accessible health information to help members understand and use their benefits.
• Coordinate medical, dental, and specialist appointments.
• Assist members in navigating healthcare systems and provider networks.
• Support benefit coordination and collaborate with plan design vendors as needed.
• Coordinate third-party services such as durable medical equipment, home health, and specialty providers.
• Connect members with community resources, including transportation, home care, and support services.
• Conduct on-site hospital visits and advocate for members during hospitalizations.
• Provide post-hospitalization follow-up and care coordination.
• Visit members in assisted living, skilled nursing facilities, retirement homes, and hospitals.
• Conduct home safety assessments and arrange home modifications or meal services when needed.
• Assist members with remote monitoring tools such as glucometers, blood pressure cuffs, and alert systems.
• Collaborate with Meta Care’s support team, including pharmacists, nutritionists, and social workers.
• Collaborate with client leadership to support communication and coordination of services.
• Work with client-affiliated ministries and services, including retirement homes and assisted living facilities.
• Participate in client meetings to identify needs and ensure comprehensive support.
• Develop outreach initiatives to increase awareness of available services and benefits.
• Maintain accurate and timely documentation of member interactions and services provided.
• Maintain confidentiality in accordance with PHI and HIPAA guidelines.
• Engage respectfully and professionally with clergy members and colleagues.
• Travel to member locations and events as needed.
• Perform additional duties as assigned by the Vice President of Care Management.

Benefits

• Medical, dental, and vision insurance for eligible full-time employees.
• Retirement plan for eligible full-time employees.
• Seven paid holidays for eligible full-time employees.
• Vacation and sick leave for eligible full-time employees.
• Company contribution of 90% toward individual medical premiums for eligible full-time employees.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed