Healthcare Advocate

Legal Services of Eastern Missouri Inc•St. Louis, MO

6d•$50,500 - $75,700•Hybrid

About The Position

Legal Services of Eastern Missouri, Inc. (LSEM) is seeking three full-time Healthcare Advocates for its Medicaid Defense Team in the Health and Welfare Program. This new program, funded by the City of St. Louis, will assist City residents affected by HR1 (The One Big Beautiful Bill Act) and its changes to Medicaid eligibility. The Healthcare Advocate will conduct community education and outreach and directly represent clients in individual cases. The role works closely with the Integrated Health Network, which has a parallel City-funded program, as well as community partners, the state Medicaid agency, and other community groups. LSEM is a nonprofit law firm providing free civil legal assistance to people with low incomes or limited opportunities. Since 1956, it has served residents in 21 Missouri counties through individual casework and systemic advocacy. Its work spans areas including family law, housing, health, public benefits, consumer issues, education, disability, community economic development, and immigration.

Requirements

Ability to relate well and work with low-income clients and collaborate with community stakeholders.
Excellent interpersonal skills and a strong ability to form collaborative partnerships.
Strong writing ability.
Knowledge of Microsoft Office and willingness to learn case management software.
Openness to creative and innovative ways of fulfilling the legal aid mission.

Nice To Haves

Demonstrated commitment to public interest work or legal services for the poor is strongly preferred.
Previous experience with community outreach and education is preferred.

Responsibilities

Closely coordinate with the Integrated Health Network Team to devise a unified strategy for reaching City residents who need HR1-related assistance.
Conduct on-site client intakes at community partner organizations.
Conduct community outreach and education for potential clients and partner provider organizations.
Participate in regular meetings with the Integrated Health Network Team, the state Medicaid agency, community advisory groups, and state or national coalitions as needed.
Stay up to date on new policies and trends in HR1 implementation.
Represent clients in individual cases, including gathering and organizing documents, preparing written requests, negotiating with the state Medicaid agency, and pursuing state fair hearings as needed.
Use the case management system to conduct intakes and open cases, enter contemporaneous case notes and timekeeping, and close cases when work is complete.
Assist with grant management and reporting as needed.
Perform other duties as assigned.