Health & Wellness Activations Manager

Fontainebleau Las Vegas•Las Vegas, NV
•$80,000 - $100,000

About The Position

The Health & Wellness Activations Manager provides strategic and operational leadership for fitness center and spa programming and wellness experiences. The role oversees group exercise, personal training, wellness activations, group business, private experiences, and revenue-generating programs and events. The manager focuses on luxury service, operational excellence, and personalized engagement while developing team members, enhancing the guest journey, and creating innovative, immersive, bespoke wellness experiences that differentiate the resort and support departmental revenue growth. The position oversees fitness, group exercise, and group health and wellness programming. It involves managing and coaching team members, coordinating schedules and staffing, supporting daily Fitness Center operations, and partnering with Spa and other departments to deliver wellness programming and group experiences. The manager is expected to uphold company culture, property standards, procedures, and service expectations, and to maintain an active presence in the Fitness Center as business needs require.

Requirements

  • Must be at least 21 years of age.
  • Minimum of four (3) years working in a luxury resort setting or similar field, as stated in the posting.
  • Strong understanding of fitness, wellness, and spa operations.
  • Must possess a Personal Training or Group Instructor certification.
  • Excellent guest and team-member skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Polished appearance and demeanor.
  • Polished verbal and written communication skills.
  • Ability to provide a luxury guest experience with every interaction.
  • Ability to multitask and prioritize in a fast-paced environment while maintaining attention to detail.
  • Flexible schedule to accommodate guests' training-hour requests throughout the day and week.
  • Flexibility to work all shifts, including holidays, nights, weekends, and overtime, as business needs dictate.
  • Ability to read and interpret English documents, including safety rules, operating and maintenance instructions, and procedure manuals; ability to communicate verbally in English, with written English skills potentially required.
  • Ability to apply commonsense understanding to written, oral, or diagrammatic instructions and address problems involving several concrete variables in standardized situations.
  • Must be able to qualify for licenses and permits required by federal, state, and local regulations.
  • Ability to meet the described physical demands, with reasonable accommodation where applicable.

Nice To Haves

  • One year of management experience is preferred.

Responsibilities

  • Manage recruitment, onboarding, and training for Fitness Members.
  • Lead, evaluate, and coach Members to deliver world-class guest experiences.
  • Oversee spa and fitness wellness activations.
  • Design and implement wellness activities, including cross-programming, cross-departmental collaborations, group fitness, breathwork, and mindfulness sessions.
  • Curate experiences tailored to the property's brand and partner with other departments to integrate wellness into the guest experience.
  • Coordinate schedules, activity space setup, and equipment for wellness activities and activations.
  • Track participation, feedback, and guest satisfaction.
  • Ensure safety, cleanliness, and compliance with health regulations.
  • Support marketing efforts by helping promote programs through social media, newsletters, and on-property materials.
  • Train or brief staff on wellness offerings to ensure consistent service delivery.
  • Assist in recruiting and onboarding guest instructors, coaches, and wellness experts.
  • Support wellness Members in the stretch and recovery program.
  • Create group exercise classes and programs for convention and group bookings.
  • Coordinate event scheduling with the Spa, Fitness and Wellness Supervisor.
  • Create asset-protection and emergency procedures to protect fitness equipment and ensure guest safety.
  • Ensure Fitness Center areas are clean and well maintained.
  • Demonstrate exceptional guest service and Member interactions, and follow company and department policies and procedures.
  • Promote open and honest communication throughout the department.
  • Lead daily team briefings, developmental one-on-one meetings, and ongoing coaching sessions to support communication, accountability, and professional growth.
  • Partner with the Spa Groups Supervisor to coordinate wellness programming and group experiences and ensure accurate billing.
  • Foster a collaborative, inclusive, high-performing work environment that supports Member engagement, productivity, and morale.
  • Manage Member scheduling and workforce deployment to align staffing with business demands, operational needs, and financial targets.
  • Ensure Fontainebleau culture, values, property standards, departmental procedures, and service expectations are implemented and upheld.
  • Demonstrate organizational and multitasking skills while assisting multiple guests in a high-touch luxury environment.
  • Maintain an active presence in the Fitness Center and support daily operations and guest needs as business demands require.
  • Perform additional temporary or permanent duties and responsibilities as assigned or deemed necessary.
  • Manage calendared health and wellness events and activations.
  • Drive fitness and spa group and activations revenue.
  • Create and develop immersive, bespoke fitness and spa events, and execute approved fitness, wellness, and spa experiences.
  • Partner with the People Department to develop Member health and wellness activations throughout the year.

Benefits

  • Compensation is described as market-competitive and commensurate with experience, skill set, qualifications, competencies, and internal equity and market data alignment.
  • The company describes career development opportunities for upward mobility.
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