Casual Part Time/CPT Health Unit Coordinator: Emergency Department

North Memorial Health Career Portal • Robbinsdale, MN

9d • Onsite

About The Position

The Health Unit Coordinator (HUC) helps coordinate an efficient customer care unit by promptly, accurately, and courteously processing information. The role performs reception and clerical activities and helps maintain unit workflow for staff, physicians, customers, and families. The HUC also participates in Patient Safety goals, including protecting customer privacy, ensuring accurate customer identification, improving communication among caregivers, and responding to customer alarms by alerting appropriate staff.

Requirements

• High school graduate or GED.
• At least two years of experience as a Health Unit Coordinator, Medical Secretary, or in a related role in a hospital setting; recent education in an HUC, Medical Secretary, or similar program may be considered in place of experience.
• Detail oriented, with excellent time management skills and the ability to prioritize and organize tasks in a fast-paced environment and handle high-stress situations.
• Basic knowledge of medical terminology.
• Ability to collect data and write reports and correspondence; legible handwriting required.
• Strong customer service skills and ability to treat stakeholders respectfully and courteously.
• Strong keyboarding skills.
• Skill using computer applications, including Microsoft Word and Outlook, and an Electronic Health Record; EPIC preferred.
• Strong communication and telephone skills.
• Ability to establish effective relationships with health care team members.
• Written and spoken English proficiency sufficient to perform the essential functions of the position.

Nice To Haves

• Completion of a Health Unit Coordinator Program or Medical Secretary Program.
• Experience with EPIC.

Responsibilities

• Coordinate an efficient customer care unit through prompt, accurate, and courteous information processing.
• Perform reception and clerical activities.
• Maintain unit workflow for staff, physicians, customers, and families.
• Participate in Patient Safety goals related to customer privacy, accurate customer identification, and communication among caregivers.
• Respond to customer alarms by alerting appropriate staff.

Benefits

• Public Student Loan Forgiveness program eligibility due to the organization's non-profit status.
• Health and welfare benefit packages for eligible positions.
• 401(k) retirement match or pension plan, based on workgroup eligibility.
• Paid time off plans.
• Adoption reimbursement up to $3,000 per child.
• Child care discount program with New Horizon: 10% off weekly tuition.
• Education/tuition reimbursement.
• 24/7 fitness center access for benefit-eligible team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED