About The Position

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. Duties may include monitoring and ordering supplies and assisting the care team with managing orders in the electronic health record (EHR). The HUC communicates with patients, visitors, and facility staff through a variety of modalities and supports communication across the continuum of care. The role serves as a resource to the health care team, uses good judgment and problem-solving skills, and participates in self-development and continuous improvement. The HUC supports the team by anticipating and responding to requests and patient needs. The Patient Care Assistant supports staff with delegated direct and indirect patient care tasks under the supervision of a registered nurse. The role carries out delegated skills within the functions legally permitted for unlicensed nursing personnel.

Requirements

  • Must be at least 18 years of age before the start date.
  • Ability to read and communicate effectively in English.
  • Basic computer knowledge and skills.
  • Ability to multitask, work well under pressure, and meet deadlines.
  • Excellent organizational, communication, writing, and listening skills.
  • Ability to work effectively in a team setting.
  • Knowledge of medical terminology.
  • Ability to work flexible hours, including days, evenings and/or nights, holidays, and weekends.
  • Self-directed and able to adapt to unpredictable situations.
  • Life Support for Health Care Providers from the American Heart Association or American Red Cross; if not already held, Basic Life Support certification is included in the orientation program.

Nice To Haves

  • Successful completion of a health unit coordinator program or comparable experience.
  • Current CHUC certification.
  • Certified Nursing Assistant status on the State of Wisconsin Nurse Aide Registry in non-expired status.
  • Completion of 12 college credits, or a high school diploma/GED with successful completion of Nursing Assistant training or equivalent.

Responsibilities

  • Provide organizational, receptionist, and clerical support to patient care units and the health care team.
  • Monitor and order supplies as needed.
  • Assist the care team with managing orders in the electronic health record.
  • Communicate with patients, visitors, and facility staff through a variety of modalities.
  • Support communication across the continuum of care and serve as a resource to health care team members.
  • Anticipate and respond to team requests and patient needs.
  • Use good judgment and problem-solving skills, and participate in self-development and continuous improvement activities.
  • Assist staff with delegated direct and indirect patient care tasks under registered nurse supervision.
  • Carry out delegated skills within the functions legally permitted for unlicensed nursing personnel.

Benefits

  • Multiple medical plan options.
  • Delta Dental or a reimbursement account for flexible dental coverage.
  • Affordable vision plan with a national network.
  • HSA and FSAs for eligible expenses.
  • Competitive retirement package.
  • Continuing education and advancement opportunities.
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