Health Unit Coordinator/Patient Care Assistant - Pre/Post/Short Stay
About The Position
The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. Duties may include monitoring and ordering supplies and assisting the care team with managing orders in the electronic health record (EHR). The HUC communicates with patients, visitors, and facility staff through a variety of modalities, supports communication across the continuum of care, and serves as a resource to the health care team with knowledge of Mayo Clinic resources. The role complements the patient care delivery model and requires sound judgment, problem-solving and interpersonal skills, responsibility for self-development, and participation in continuous improvement activities. The HUC supports the team by anticipating and responding to team requests and patient needs. The Patient Care Assistant supports staff with delegated direct and indirect patient-care tasks under the supervision of a registered nurse. The assistant performs delegated skills within the functions permitted by law for unlicensed nursing personnel.
Requirements
- Must be at least 18 years of age before the start date.
- Ability to read and communicate effectively in English.
- Basic computer knowledge and skills.
- Ability to multitask, work under pressure, and meet deadlines.
- Excellent organizational, communication, writing, and listening skills.
- Ability to work effectively in a team setting.
- Knowledge of medical terminology.
- Ability to work flexible hours, including days, evenings, and/or nights, holidays, and weekends.
- Self-directed and able to adapt to unpredictable situations.
- Life Support for Health Care Providers certification from the American Heart Association or American Red Cross; if not already held, Basic Life Support certification will be included as part of orientation.
Nice To Haves
- Successful completion of a health unit coordinator program or comparable experience.
- Current CHUC certification.
- Certified Nursing Assistant status on the State of Wisconsin Nurse Aide Registry in non-expired status.
- Completion of 12 college credits, or a high school diploma/GED with successful completion of Nursing Assistant training or equivalent.
Responsibilities
- Provide organizational, receptionist, and clerical support to patient care units and the health care team.
- Monitor and order supplies as needed.
- Assist the care team with managing orders in the electronic health record.
- Communicate with patients, visitors, and facility staff through a variety of modalities.
- Support communication across the continuum of care and serve as a resource to the health care team regarding Mayo Clinic resources.
- Anticipate and respond to team requests and patient needs.
- Perform delegated direct and indirect patient-care tasks under the supervision of a registered nurse, within the functions permitted by law for unlicensed nursing personnel.
- Participate in continuous improvement activities and take responsibility for self-development within the role.
Benefits
- Multiple medical plan options.
- Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
- Affordable vision plan with a national network.
- HSA and FSAs for eligible expenses.
- Competitive retirement package.
- Competitive compensation and comprehensive benefit plans.
- Continuing education and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
