Health System Specialist

Veterans Health Administration•Burlington, IA
•Onsite

About The Position

The Health System Specialist develops administrative programs and procedures for their assigned VA Clinic(s) within the Iowa City VA Health Care System. This position independently oversees the coordination of operations among the specifically assigned VA Clinic(s) and toward the goal of providing quality and timely patient care and education through the optimal utilization of available manpower, funds, space, and other resources. The Iowa City Veterans Affairs Health Care System (ICVAHCS) consists of a comprehensive Tertiary Care Level I VA Health Care System; eleven VA Clinics and two Homeless Veterans Outreach Centers and has an affiliate agreement with the University of Iowa Carver College of Medicine. ICVAHCS is home to the Center for Access & Delivery Research and Evaluation (CADRE), one of the largest research departments in the VA. This is not a virtual position; you must live within or be willing to relocate within a commutable distance of the duty location. The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements

  • Must be a U.S. Citizen to apply for this job.
  • Must complete all required steps in the process, including an online assessment.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable forms of identification will be required to complete pre-employment requirements.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Supervisory probationary period may be required (1-year probationary period or 2-year trial period).
  • Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09.
  • Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field.
  • Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems, Regulations and standards of various regulatory and credentialing groups, Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.
  • One year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization.
  • Specialized experience includes interpreting laws and regulations governing healthcare industry standards; developing policies and procedures consistent with applicable guidelines; assessing existing policies and procedures for non-compliance risks; applying various techniques for collecting, analyzing, and/or interpreting data; providing guidance and recommendations to senior management, compliance committees, and/or clinical advisory boards; and utilizing various software systems to create reports, graphs, and/or presentations.

Nice To Haves

  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Responsibilities

  • Serves as a community based outpatient clinic (CBOC) Program Administrator for Burlington, IA clinic.
  • Serves as the first point of contact for leading, organizing, developing, executing, and controlling the delivery and coordination of the health care at the assigned CBOC
  • Collaborates with others and assists the ACOS to integrate, facilitate and evaluate patient care and administrative services within the health system to achieve mutual achievement of patient centered care and organizational goals
  • Conducts analysis of Veteran demographics to formulate short-term and long-term planning to serve as prudent information form which decisions are made that positively impact the financial and public image of the medical center
  • Develops and administers clinic policies, resolves critical problems and issues related to policy application
  • Analyzes and evaluates on a qualitative and/or qualitative basis, the effectiveness of programs or operations and prepare program status reports for review at all levels of the agency
  • Evaluates strategies for improving the effectiveness and efficiency of work methods, procedures, organization, resource utilization, distribution of work, management control and budgetary, information and documentation systems
  • Performs program evaluation, workload monitoring, trend analysis, budget and fund control point control, equipment and supply management, human resource management, space management, accreditation standards compliance, clinical and administrative investigations, and external communication
  • Develops and administer annual budget including analyzing budget trends and identifying imbalance
  • Supervises all Medical Support Assistants or Advanced Medical Support Assistants in their assigned VA Clinic(s) on administrative matters
  • Manages procurement, recruitment and contracting for Primary Care Service in the assigned VA Clinic(s)
  • Performs other duties as assigned.

Benefits

  • A career with the U.S. government provides employees with a comprehensive benefits package.
  • As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
  • Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
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