Health System Specialist

Military Treatment Facilities under DHA•Bremerton, WA

2d•Onsite

About The Position

This position is located at Naval Hospital Bremerton in Bremerton, Washington. This is a Direct Hire Solicitation. Duties include planning, developing, directing, and coordinating activities related to Patient Safety, Clinical Risk Management, Joint Commission Compliance, Infection Control, Customer Relations, and Credentialing and Privileging program activities. The role involves designing and implementing performance measures, quality indicators, and analytical methodologies to evaluate care delivery and organizational effectiveness. The specialist will oversee Joint Commission Compliance readiness activities, including tracer methodology, policy review, compliance monitoring, and corrective action planning. They will also oversee the Infection Control Program and the Customer Relations program, which serves as the central contact for beneficiaries and staff with complaints or issues regarding the Military Healthcare system or customer service. Responsibilities include planning work for subordinates, conducting timekeeping, developing performance standards, and recommending awards. The role requires investigating cases from multiple data sources to identify problems and interpreting, developing, analyzing, coordinating, and recommending plans to maintain an optimal level of performance for all functions of the MEDDAC. Providing oversight and direction for a comprehensive facility-wide infection control program and training staff on regulatory standards, policy changes, and high reliability organizational goals are also key duties.

Requirements

Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
A Personnel Security Investigation is required.
This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
A background investigation and credit check are required.
One-year supervisory probationary period required.
A one-year probationary period is required if the selectee has not previously met this requirement.
Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
Required to be screened for and obtain necessary immunizations/vaccinations (hepatitis, influenza, etc.), unless exempted by a licensed physician.
US Citizens
One year of specialized experience which includes assisting with managing Quality Management programs such as patient safety, risk management, Joint Commission and/or infection control programs; providing administrative guidance to medical facility managers regarding policies/regulations; and assisting with workload distribution among a set of employees.
Must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Nice To Haves

Recruitment or relocation incentives MAY be authorized for highly qualified candidates.

Responsibilities

Plan, develop, direct, and coordinate the implementation of activities related to Patient Safety, Clinical Risk Management, Joint Commission Compliance, Infection Control, Customer Relations, and Credentialing and Privileging program activities.
Design and implement performance measures, quality indicators, and analytical methodologies to evaluate care delivery and organizational effectiveness.
Oversee Joint Commission Compliance readiness activities, including tracer methodology, policy review, compliance monitoring, and corrective action planning.
Oversee the Infection Control Program activities.
Oversee the Customer Relations program that serves as the central contact for beneficiaries and staff members who have complaints, problems or issues regarding the Military Healthcare system or the customer service.
Plan work to be accomplished by subordinates.
Conduct timekeeping activities, develop performance standards, and recommend awards.
Investigate cases from multiple data sources, such as inpatient and outpatient records, incident reports, occurrences, infection control data, length of stay, or summaries of complications to identify problems.
Interpret, develop, analyze, coordinate and recommend short, mid, and long range plans and programs to maintain an optimal level of performance for all functions of the MEDDAC.
Provide oversight and direction to include the planning and development of a comprehensive facility-wide infection control program.
Provide training to staff members as necessary regarding regulatory standards and guidelines, policy and procedure changes, high reliability organizational goals and improving the quality and safety of the care provided.