Health Service Coordinator

Dungarvin•Albuquerque, NM

About The Position

The Health Service Coordinator assists the Nursing department with coordinating individual healthcare needs and support systems to provide consistent, timely, and appropriate medical care. This is a non-licensed position; the coordinator may not provide medical advice and serves as a liaison and support to the Dungarvin New Mexico team. The role supports healthcare appointment coordination and follow-up, may attend medical appointments, communicates relevant appointment information to the Nurse, Program Director, and Residential Coordinator, and helps maintain medical paperwork and records. The coordinator also assists with pharmacy deliveries and medication pickup, monitors and maintains Medication Administration Records (MARs), transports people served to appointments, and builds relationships with people served and teammates. The position may also involve attending community occasions and activities.

Requirements

  • High school diploma or GED certificate.
  • At least two years of experience in the developmental disabilities field, or a bachelor's degree in a related field.
  • Ability to exercise sound judgment in complex situations.
  • Demonstrated effective teamwork to maintain consistency and quality in service delivery.
  • Ability to help maintain efficient office operations and skills in financial management and/or scheduling.
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint, as well as general office technologies.
  • Confidence, flexibility, self-direction, and the ability to maturely handle unexpected demands and incidents.

Responsibilities

  • Support the Nursing department with coordination and follow-up for healthcare appointments.
  • Attend medical appointments when requested.
  • Communicate pertinent information after appointments to the Nurse, Program Director, and Residential Coordinator.
  • Help maintain, organize, and file medical paperwork and information as assigned.
  • Coordinate pharmacy delivery of individuals’ medications and staff pickup of medications at the office.
  • Monitor and maintain Medication Administration Records (MARs).
  • Build relationships with people served and teammates.
  • Attend community occasions and activities, such as outdoor walks, games, and social events.
  • Transport people served to appointments.
  • Support people with disabilities in living life to the fullest.

Benefits

  • Medical, vision, and dental insurance for full-time employees
  • Supplemental insurance
  • Flexible spending and HSA accounts for full-time employees
  • Pet insurance
  • Life insurance for full-time employees
  • 401(k) plan with up to 3% employer match after one year of service
  • Paid time off for eligible employees
  • PTO donation
  • Growth and development opportunities
  • Employee referral program
  • Employee assistance program
  • National brand discounts
  • Tapcheck access to 50% of pay before payday
  • Paid training and orientation
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