Health Navigator - Outreach

Legacy Community Health•Beaumont, TX

1d•Onsite

About The Position

The Health Navigator - Outreach helps make community healthcare more accessible by building trusting relationships with community members, Legacy patients, businesses, and partner organizations. The role guides people to prevention services, community health programs, and primary care, and supports engagement throughout their care journey. Working in community settings and as part of a collaborative clinical care team, the Health Navigator provides education, navigation, referrals, testing, and care coordination. The position supports people with HIV prevention or treatment needs, medication adherence, and safer sex practices, while helping ensure care is culturally sensitive, responsive, and connected to individual goals and circumstances. Program areas include HIV/STI testing, PrEP, nPEP, TasP, medication adherence, and general safer sex practices. The position may be partially or fully funded by grants and may require travel. The schedule is rotating.

Requirements

High school diploma or equivalent.
3–5 years of relevant experience.
Excellent communication and customer service skills.
Adeptness in decision-making responsibilities.
Working knowledge and understanding of statistics and graphical representation principles.
Strong computer skills, including MS Office.
Demonstrated competency with an electronic health record system.
Ability to manage multiple deadlines and prioritize tasks effectively.
Ability to handle confidential and sensitive information with discretion and secure information management.
Ability to demonstrate core competencies of the role within 90 days of hire.

Nice To Haves

Bachelor’s degree in a related field with at least 1 year of relevant experience.
Experience performing point-of-care testing for clients in a clinical or community setting.
Demonstrated actions and activities related to HIV care and prevention.
Examples of providing education to clients from diverse cultures and backgrounds in one-on-one and/or group settings.
Previous experience with electronic health record systems.
Direct experience connecting community members to resources and/or providing a health service in a community setting.
Ability to demonstrate core competencies of HIV and HIV prevention within 3 months of hire.
Bilingual English/Spanish fluency.

Responsibilities

Implement one-on-one and group health education programming to increase knowledge about illness prevention, health-condition management, and wellness.
Use health education, navigation, disease self-management, goal setting, motivational interviewing, and other proven techniques to support individual needs and health goals.
Provide information, referrals, and assistance linking patients to services and supporting their access to Legacy’s care continuum.
Provide point-of-care testing for HIV and other health conditions in community settings.
Contribute to developing health education programs based on interactions with individuals, clinics, and community participants.
Serve on an interdisciplinary clinic and care team and promote effective working relationships with internal and external stakeholders.
Conduct brief assessments of behavioral, social, and medical needs; readiness for health behavior change; and progress over time.
Establish and maintain referral processes, resource lists, and community networks to connect patients with health information and services.
Partner with patients and families in a primary care medical home to support timely access, culturally sensitive and language-appropriate understanding of care, continuity, and whole-person improvement through self-management.
Provide a positive patient experience and high standard of customer care.
Document patient services in the electronic health record and other required data systems.
Meet assigned performance metrics, including grant or contract requirements when applicable.
Plan, organize, and implement community outreach and client engagement activities.
Conduct Internet-based outreach and individual risk-reduction counseling for grant-identified focus populations.
Provide educational and risk-reduction supplies at community and outreach events.
Establish and maintain relationships with community testing and education locations.
Participate in designing, implementing, and analyzing program evaluation systems and quality assurance plans.
Attend required workshops and local and regional meetings.
Travel as required.
Perform other duties as assigned.