Health Navigator

Appleseed Community Mental Health Center • Ashland, OH

6d

About The Position

Appleseed Community Mental Health Center is seeking a compassionate, organized, and community-minded Health Navigator to help people affected by substance use and co-occurring behavioral health conditions overcome barriers to care. The role involves working directly with clients, healthcare providers, and community partners to improve access to treatment, recovery services, and other essential supports. The position offers varied work across client support, care coordination, community outreach, and education, within a supportive and collaborative team environment.

Services are provided in a variety of settings, including clients’ homes, public spaces, hospitals, and offices. The Health Navigator helps clients connect with behavioral healthcare, medical care, social services, peer recovery services, and community resources, while providing respectful, person-centered support. The position is based in Ashland, Ohio, and pays $19.00–$22.00 per hour, based on education and experience.

Requirements

• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Ability to build trust and rapport with individuals experiencing substance use and behavioral health challenges.
• Knowledge of local substance use treatment, recovery services, and community resources.
• Respectful, nonjudgmental approach to people from diverse cultural and socioeconomic backgrounds.
• Strong organizational and time-management skills.
• Ability to work independently and collaboratively.
• Basic proficiency with word-processing software and case management systems.
• Professionalism, sound judgment, and commitment to confidentiality.
• Valid Ohio driver’s license, reliable transportation, and personal auto liability insurance.
• Flexibility to work some evenings and weekends to meet clients’ needs.
• Ability to travel for client services, training, conferences, and other professional activities.
• Current CPR, First Aid, and physical/verbal crisis intervention and de-escalation training.
• Completion of Annual Motivational Interviewing Training.
• Ability to operate basic office equipment and lift up to 20 pounds.
• Successful completion of a required background check and pre-employment drug screening.

Responsibilities

• Help clients identify and address barriers to treatment, recovery, and other essential services.
• Connect clients with behavioral healthcare, medical care, social services, and community resources.
• Facilitate referrals and warm hand-offs to help clients connect with providers.
• Support access to peer recovery services for individuals affected by opioid use, stimulant use, and co-occurring behavioral health conditions.
• Provide person-centered support that respects each client’s goals, culture, background, and individual needs.
• Collaborate with healthcare providers and community organizations to coordinate services and strengthen support.
• Promote substance misuse prevention and awareness of available recovery resources.
• Maintain accurate and timely client records and documentation.
• Prepare monthly reports on services provided, client progress, and outcomes.
• Provide services in clients’ homes, public spaces, hospitals, and offices.
• Travel for client services, training, conferences, and other professional activities.

Benefits

• Medical, dental, and vision coverage.
• 403(b) retirement plan with employer match.
• 32+ paid days off annually, including at least two weeks of vacation, six self-care days, eight sick days, and eight paid holidays.
• Employee Assistance Program and wellness app.
• Continuing education and professional development opportunities.
• In-house pharmacy access.
• Mileage reimbursement.
• Pet insurance.
• Annual performance-based pay increases.
• Public Service Loan Forgiveness (PSLF) eligible employer.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED