Health Navigator

Main Street Health•Rincon, GA

6d•Onsite

About The Position

Main Street Health is a provider of value-based care serving rural America. It partners with rural primary care doctors and provides staff, technology, and processes to support value-based care. The Health Navigator builds trusted relationships with patients and providers and handles patient-facing, administrative, and logistical tasks so doctors can focus on delivering medical care. Navigators are employed by Main Street and work inside partner clinics alongside clinic staff. Main Street provides training and tools for the role. The position requires bilingual Spanish proficiency and a full-time, 40-hour workweek, Monday through Friday, 8 a.m. to 5 p.m., with a one-hour lunch.

Requirements

Bilingual Spanish proficiency.
Comfort working independently and taking initiative.
Enjoy meeting new people and developing relationships.
Strong service mentality.
Interest in supporting the local community.
Ability to explain the importance of activities that improve patient health.
Flexibility and willingness to tackle new challenges.
Problem-solving ability.
Comfort using data to inform decisions and activities.
Ability to work in a fast-paced organization where change is the norm.
Ability to learn and apply new information quickly.
Familiarity and comfort with multiple software platforms.
Active, unencumbered driver’s license.
GED or high school diploma.

Responsibilities

Develop strong relationships with patients and assist them with their care.
Meet with patients during check-in and enter data into Main Street’s software platform for reporting and tracking.
Call patients to schedule office visits or remind them to pick up medication.
Order and schedule procedures, tests, and screenings.
Identify and track progress on important gaps in patient care.
Record patient interactions and communicate with providers using electronic health records.
Educate patients about healthcare options, insurance benefits, and common medical conditions.
Help patients access community resources.
Coordinate follow-up care after patients are discharged from the hospital.
Demonstrate compassion, adaptability, attention to detail, patience, and eagerness to collaborate with team members.