Health IT Specialist, Product Solutions

Precision AQ

3h•$125,000 - $205,000•Remote

About The Position

This 100% remote role, on behalf of a client, identifies opportunities to improve Electronic Health Record (EHR) systems, with the goals of supporting patient care, access, treatment processes, patient identification, and end-user experience. The Health IT Specialist supports physicians, clinicians, pharmacists, healthcare workers, affiliates, and partners through education on EHR functionality, patient care gaps, and workflows, and by identifying opportunities to improve clinical information systems. The specialist works with priority integrated delivery networks (IDNs) and health systems to identify and address EHR gaps that affect patient safety and care. The role collaborates with customer stakeholders and internal teams, develops institution-specific plans, and serves as a Health IT subject matter expert for internal and external stakeholders. The position requires consistent overnight travel.

Requirements

Bachelor's degree from an accredited college or university.
At least 5 years of experience in EHR software design, build, and/or testing, including relevant experience with EHR software; or experience within a health system informatics group or team at leadership level, or a similar role within a pharmaceutical company.
In-depth knowledge of healthcare and clinical informatics, interoperability, software build (including PACS), and/or optimization techniques.
Ability to discover issues, prioritize them, and problem-solve through resolution.
Ability to identify potential gaps and barriers within EHR systems at priority IDNs and health systems.
Ability and willingness to work in a matrix environment as a team player.
Excellent presentation skills.
Strong oral and written communication skills.
Enthusiastic, positive attitude and flexibility.
Ability to travel overnight consistently.
Must be legally authorized to work in the country of employment without employer sponsorship.

Nice To Haves

Experience with Epic Beacon, Oracle Health, iKnowMed, or OncoEMR.
Clinical IT, Pharmacy IT, or Clinical Informatics experience.
Pharm.D. or master's degree.

Responsibilities

Help priority IDNs and health systems identify potential gaps and barriers within EHR systems.
Problem-solve EHR gaps and provide potential solutions and resolution.
Collaborate with customers, including end users, licensed clinicians, IT, informatics teams, EHR managers, and analysts, to identify patient safety gaps related to the product.
Align resources to develop comprehensive plans for priority institutions.
Conduct needs assessments with institutional customers to address patient safety gaps in the EHR.
Develop and implement comprehensive customer-specific plans.
Act as a matrix-team Health IT subject matter expert for internal and external stakeholders.
Identify and share Health IT insights with appropriate stakeholders, including Marketing, Access, and Sales.
Help customers optimize EHR systems to address patient care gaps across inpatient, outpatient, and emergency department settings.