Health Information Technology Specialist

Carolina Family Health Centers•Wilson, NC

6d•Onsite

About The Position

Carolina Family Health Centers, Inc. is a nonprofit, federally qualified health center providing accessible and affordable healthcare, regardless of patients’ ability to pay or insurance status. Its integrated services include primary medical care, behavioral health, pharmacy, and dental care. The Health Information Technology Specialist assists with management of the electronic medical record (EMR), including staff training, provider setup, troubleshooting, and system upgrades. The role also manages the patient portal and supports reporting and auditing. The position offers a 40-hour workweek, no weekends, a full benefits package, 12 paid holidays, and bi-weekly pay. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m. The starting pay is $51,001.60 annually; actual salary may vary based on qualifications, skills, competencies, and proficiency.

Requirements

Associate degree in Health Information Technology (HIT) or another related field, such as nursing.
At least one year of experience in health information technology and/or managing an EMR, including a patient management system, or using an EMR in a clinical environment.
Proficiency with Microsoft Excel and Microsoft Word.
Ability to work a flexible schedule, including evenings and weekends.
Good communication and organizational skills.
Ability to interact proficiently with professional staff.
Understanding of how a health clinic operates in relation to collecting health and demographic data through an EMR for healthcare provision, reporting, and billing services.

Responsibilities

Serve as the corporation’s point of contact for EMR management and liaison between CFHC and the EMR vendor.
Work with staff and EMR vendor support to troubleshoot and resolve EMR issues in a timely manner.
Manage the patient portal, including triaging consumer and staff requests, problem solving, and communicating and working with the patient portal vendor.
Assist with reporting system setup and generate reports for clinical quality improvement, data management, and system security.
Assist provider staff with daily operations, including template writing, filter setup, generating MU reports, and provider coverage group setup.
Participate in the Continuous Quality Improvement Program as approved by the Board of Directors.
Assist with UDS and other quality assurance audits.
Assist with and prepare for assigned meetings, including reserving the conference room, preparing computer equipment, preparing and distributing agendas and other documents, and taking meeting minutes.