Information Technology Specialist

Chinook Winds Casino Resort•Lincoln City, OR
•$30 - $44•Onsite

About The Position

Assists all departments with information processing needs utilizing technology and provides technical support to all departments as requested/assigned. Assists Network Security Administrator and I.T. Director in assuring that all computer networks, systems, and technical activities are fully operational and performing in accordance with company requirements.

Requirements

  • Must be 21 or older.
  • Analytical Skills: Ability to use thinking and reasoning to solve a problem.
  • Business Acumen: Ability to grasp and understand business concepts and issues.
  • Detail Oriented: Ability to pay attention to the minute details of a project or task.
  • Initiative: Ability to make decisions or take actions to solve a problem or reach a goal.
  • Judgment: The ability to formulate a sound decision using the available information.
  • Problem Solving: Ability to find a solution for or to deal proactively with work-related problems.
  • Research Skills: Ability to design and conduct a systematic, objective, and critical investigation.
  • Systems Analysis: Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Technical Aptitude: Ability to comprehend complex technical topics and specialized information.
  • Time Management: Ability to utilize the available time to organize and complete work within given deadlines.
  • Working Under Pressure: Ability to complete assigned tasks in stressful situations.
  • Two to four years computer experience in a networked environment with demonstrated competency in computer operations, support, and maintenance.
  • Thorough support level knowledge of Windows based networks.
  • Thorough knowledge of hardware/software applications and Microsoft products.
  • Ability to provide on-call technical support for systems that run 24 hours a day, 7 days a week.
  • Ability to learn departmental operations for a thorough understanding of data processing requirements.
  • Ability to obtain a Siletz Tribal Gaming License.

Nice To Haves

  • Experience in Casino Resort industry preferred.
  • MCITP, Network+, A+, etc. preferred.

Responsibilities

  • Configure, deploy, and maintain Windows based computers in a networked environment.
  • Perform computer and network troubleshooting to isolate and diagnose computer and network problems.
  • Assist Network Administrator and I.T. Director in implementing complex systems in a virtualized environment.
  • Upgrade hardware and software components as required.
  • Monitor and maintain computer systems resources and performance.
  • Provide users with computer, network, and application technical support.
  • Respond to the needs and questions of users concerning their access of resources.
  • Maintain computerized equipment in optimal operating condition.
  • Perform routine technical maintenance for all systems.
  • Maintain a safe, clean, and organized computer Data Center environment.
  • Serve “on-call” for technical support 24x7 one week each month.
  • Other duties as assigned.

Benefits

  • Passing a pre-employment drug screen
  • Background investigation
  • Completing a 180-day introductory period
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