Health Information Technology Coordinator
About The Position
The Health Information Technology (HIT) Coordinator provides dedicated technical support and training to Student Health Center personnel and contracted healthcare partners, such as the Main Line Health providers. This role is responsible for the management of Electronic Medical Records (EMR), including auditing incoming student health documentation, maintaining data accuracy within the university's Banner system, and managing student communications. The position requires specialized proficiency in health information systems, with a focus on PyraMED and Banner. This position requires on-site work at the Hawk Hill campus.
Requirements
- Bachelor's degree
- Minimum of 3-5 years IT experience
Nice To Haves
- Specialized proficiency in health information systems, with a focus on PyraMED and Banner.
Responsibilities
- Manage the health records, reviewing and recording health evaluation forms; maintaining files stored in electronic systems (e.g., Banner, PyraMED); and complying with the record retention and destruction policy.
- Manages electronic data for student health insurance (SHIP).
- Develop and manage the University’s New Student Health Requirement policies & procedures with clinical guidance from the director.
- Assist the Director with coordinating the student health insurance process including assisting with setting up deadlines and emails, managing errors, and communicating with students, parents, and other key stakeholders.
- Update and maintain the Student Health Center website and online forms.
- Manage the Student Health Portal.
- Manage the payment portal (Marketplace).
- Perform ongoing QA and implement corrective strategies as approved by the director to ensure workflow efficiency (clinical and administrative) and compliance with university, state, and federal regulations.
- Assist with onboarding and training for healthcare providers and administrative staff on EMR (PyraMED), SHC specific protocols.
- Assist in IT project development and implementation that improves patient and staff experience.
- Provide training for patients in the use of IT health products and tools
- Provide training and support to staff and providers in the use of network, business applications and (Electronic Medical Records) EMR
- Maintain relationship with 3rd party IT vendors (i.e. PyraMED)
- Assist in troubleshooting and testing of EHR application
- Assist in development and maintenance of EHR functions such as template building, pharmacy maintenance, and portal messaging
- Develop training materials, policies, and procedures for health care information systems and applications
- Utilize tools effectively to develop training curriculum
- Identify and develop training methods to support the growth and changing needs of the organization
- Identifies and recommends continuous improvement opportunities in the use and application of health care technology
- Evaluates patient feedback and identifies options to support patient communication, engagement and satisfaction
- Optimizes patient and staff engagement and satisfaction through the effective use of technology
- Developing project requests for PyraMED and IT teams to support implementation efforts.
- Assisting in designing the architecture for automated immunization compliance programs within PyraMED.
- Creating and maintaining SQL, CSS, and HTML code in PyraMED's 'backend' to support system functionality and automation.
Benefits
- Pay Transparency & Benefits Overview
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
