Health Information Tech

InterMed, P.A.•South Portland, ME

6d•$41,600 - $55,016

About The Position

The Health Information Tech acquires, requests, imports, and delivers prior images and reports across imaging modalities in accordance with departmental and radiologist protocols. The role monitors schedules for add-on appointments, obtains healthcare information from patients, assesses the urgency of requests, and supports timely reporting and continuity of patient care. The position uses electronic data-sharing tools and systems, including InterMed PACS, accessible outside-facility PACS, web-based record sharing, and incoming and outgoing CD importing. It enters orders into RIS for outside studies, coordinates stat deliveries with couriers, and serves as a primary contact for providers regarding missing reports and addendum requests with the contracted radiology group. The role also troubleshoots file-room and study issues, trains others in records management, and supports other departments. The employee is expected to support InterMed’s mission and values by prioritizing patient-centered, high-quality care, treating patients and colleagues with dignity and respect, maintaining honesty and integrity, working collaboratively, embracing change, and demonstrating accountability.

Requirements

High school diploma or equivalent required.
Demonstrated proficiency with Windows-based computer applications.
Excellent professional judgment, attention to detail, phone skills, and decision-making ability.
Proven ability to prioritize and handle multiple tasks.
Excellent communication skills.

Nice To Haves

Prior medical office experience preferred.
Medical records experience strongly preferred.
Experience with EMR/eClinical Works, PACS, and RIS systems strongly preferred.
Understanding of medical terminology preferred.

Responsibilities

Acquire pertinent prior images and reports for all modalities according to department and radiologist-established protocols.
Monitor the daily schedule for add-ons and ensure appropriate outside records are imported for review.
Call patients to obtain healthcare information.
Initiate requests for reports and prior images, and determine request urgency to support timely reporting.
Enter orders into RIS for outside studies received for import into the PACS system.
Update the Administrative Supervisor or Coordinator about delays in film or image requests and difficult cases that may delay reporting or interrupt patient care.
Communicate with the courier as needed for stat deliveries.
Use electronic data-sharing methods, including InterMed PACS, accessible outside-facility PACS, web-based record sharing, and incoming and outgoing CD importing.
Receive film and image requests and ensure timely delivery to the requesting party in all imaging formats.
Initiate and serve as the primary contact for providers regarding missing reports and addendum requests with the contracted radiology group.
Troubleshoot file-room issues, missing studies, and physician requests.
Provide training in the records management process.
Act as a resource to other departments within the company.
Perform other responsibilities as directed by the manager or coordinator.
Perform other duties that support InterMed’s mission, vision, and values.