Health Information Specialist
About The Position
Responsible for safeguarding patients’ right to privacy and ensuring timely access to accurate health information by maintaining compliance with WakeMed policies and procedures and applicable state and federal laws. The role liaises with patients, healthcare professionals, and other WakeMed customers in a fast-paced environment, with established productivity and accuracy expectations. The position provides onsite and/or remote coverage, as needed, at any WakeMed health facility; coverage may include after-hours, weekends, and holidays. The specialist helps ensure the accuracy, integrity, and confidentiality of patient health records through scanning, chart analysis, chart correction, patient identity verification, and release-of-information work. The role supports regulatory compliance and provides clinical staff and WakeMed customers with timely, accurate health information while safeguarding sensitive patient data. The ideal candidate is detail-oriented, highly organized, knowledgeable in healthcare information management practices, and committed to confidentiality and accuracy. Eligible remote states are NC, FL, GA, SC, SD, TN, TX, and VA.
Requirements
- High school diploma or equivalent required.
- Detail-oriented and highly organized.
- Knowledge of healthcare information management practices.
- Commitment to confidentiality and accuracy.
Responsibilities
- Safeguard patient privacy and confidential health information.
- Maintain compliance with WakeMed policies and procedures and state and federal laws.
- Review and analyze medical records for completeness and accuracy.
- Correct documentation discrepancies.
- Maintain patient identity integrity and help prevent duplication or errors.
- Scan and digitize records into the health information system.
- Process requests for release of information in accordance with legal and privacy regulations.
- Provide timely and accurate health information to clinical staff and WakeMed customers.
- Meet established productivity and accuracy expectations.
- Provide onsite and/or remote coverage at any WakeMed health facility as needed, potentially including after-hours, weekends, and holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
