Health Information Specialist I - Miami, FL- Onsite

Datavant • Miami, FL

2d • Onsite

About The Position

Datavant is seeking an entry-level Health Information Specialist I to process release-of-information requests, especially medical record requests, accurately and efficiently while providing high-quality customer service. The role protects patient privacy by ensuring medical information is released only to authorized individuals and that disclosures comply with the request, authorization, company policy, facility policy, and HIPAA regulations.

This is an onsite, full-time position in Miami, Florida, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. The specialist supports patient walk-ins and phone inquiries; handles incoming and outgoing mail and faxed requests; processes and releases records; and documents work across multiple platforms. The role uses two computer monitors and may involve preparing charts, assembling records, creating digital images for electronic medical records, responding to internal and external record requests, data entry, and other administrative duties. Training is provided onsite or virtually, followed by job shadowing with an assigned mentor. Company equipment is provided.

The position requires safeguarding confidential patient information, meeting site productivity expectations, adapting to changing priorities, and working with minimal supervision. Some client sites may require post-offer health screenings and proof of or completion of vaccinations. The position is not eligible for employment sponsorship.

Requirements

• High school diploma or GED.
• Ability to commute between locations as needed.
• Basic computer proficiency and comfort using technology and computers.
• Comfort using phones, fax machines, printers, and other general office equipment regularly.
• Professional verbal and written communication skills in English.
• Strong attention to detail and quality when handling accurate, compliant medical-record information.
• Strong data-entry skills.
• Ability to work with minimal supervision and respond to changing priorities and role needs.
• Ability to organize and manage multiple tasks and respond to requests in a fast-paced environment.
• Proficiency with Microsoft Office, including Word and Excel, is listed in the position highlights.

Nice To Haves

• Familiarity with HIPAA and release-of-information processes.
• Experience with Microsoft Teams.
• Experience in a healthcare environment.
• Previous production- or metric-based work experience.
• In-person customer service experience.

Responsibilities

• Receive and process requests for patient health information in accordance with company and facility policies and procedures.
• Maintain confidentiality and security of privileged information and apply medical privacy regulations to prevent unauthorized disclosure.
• Manage and safeguard patient health records and ensure compliance with HIPAA standards.
• Prepare new patient charts by gathering documents and information from paper sources and/or electronic health records.
• Assemble medical records in standard order and ensure they are accurate and complete.
• Create digital images of paperwork for storage in electronic medical records.
• Retrieve and transmit patient records in response to requests from facility personnel and external sources.
• Assist patient walk-ins and answer inbound and outbound calls.
• Process incoming and outgoing mail and faxed requests; perform administrative tasks such as opening mail and data entry.
• Copy medical records to CD or flash drive and document information across multiple platforms.
• Maintain working knowledge of company and facility software and comply with applicable codes of conduct and policies.
• Inform the manager of work or site difficulties and fluctuating volumes.
• Meet productivity expectations for the specific site and assist with additional duties as required.
• Schedule pickups when needed.
• Work overtime during peak seasons when required.

Benefits

• Comprehensive onsite or virtual training followed by job shadowing with an assigned mentor.
• Company-provided equipment, including a computer, monitor, and virtual phone.
• Paid time off (PTO).
• Health insurance.
• Vision insurance.
• Dental insurance.
• 401(k) savings plan.
• Tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED