About The Position

Health Home Care Managers at the Children's Home provide strength-based, youth-focused services that help eligible children access medical and behavioral healthcare, social services, education, housing, and other essential supports. Working in partnership with children, their families, and service providers, they coordinate resources to meet each child's needs, improve well-being, and support independence in the least restrictive environment. Comprehensive Care Management uses a team-based approach to create a single care plan that ensures appropriate, high-quality, and cost-effective support. The role also provides oversight and coordination to help ensure health and social services are delivered effectively. The position covers the Finger Lake region and requires day travel.

Requirements

  • A bachelor's degree in Human Services or a related field is strongly preferred; an associate's degree in Human Services or a related field may be considered with a special waiver.
  • With an associate's degree, 3 years of case management experience.
  • With a bachelor's degree, 2 years of human services experience.
  • At least 2 years of experience in youth-focused human services or a related field.
  • A valid driver's license and the ability to maintain insurability throughout employment.

Responsibilities

  • Model team standards daily and actively participate in teamwork across departments.
  • Maintain strong relationships with DSS, community agencies, schools, and service providers to advocate for clients.
  • Complete required reports and documentation promptly, ensuring accuracy, professionalism, and compliance with all standards.
  • Provide comprehensive care management, including case planning, coordination, and crisis response services.
  • Develop and maintain therapeutic relationships with families, promoting parent-child bonding and family-centered practices.
  • Assess family strengths and needs to support intervention planning, skill development, and independent living.
  • Utilize client-centered approaches and implement innovative best practices based on current research and trends.
  • Continuously monitor, evaluate, and improve clinical programming to enhance service effectiveness.

Benefits

  • Student Loan and Tuition Reimbursement
  • Employee Assistance Program
  • Employee discounts at the Southern Tier Community Center
  • Opportunities for Professional Development
  • Agency-paid CEUs, license preparation course, and license exam (full-time benefits)
  • 403(b) with 6% employer contribution (full-time benefits)
  • PTO plus 9 paid holidays (full-time benefits)
  • Childcare Reimbursement (full-time benefits)
  • Health, Dental, and Vision Insurance with HSA/FSA accounts (full-time benefits)
  • Life Insurance (full-time benefits)
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