Health Homes Care Manager - Seneca

Children•Waterloo, NY

About The Position

Health Home Care Managers at the Children's Home provide strength-based, youth-focused services that help eligible children access medical and behavioral healthcare, social services, education, housing, and other essential supports. Working in partnership with the child, their family, and service providers, they coordinate appropriate resources to meet the child's needs, improve well-being, and support independence in the least restrictive environment. Comprehensive Care Management uses a team-based approach to create a single care plan and coordinate oversight so health and social services are delivered effectively, with appropriate, high-quality, and cost-effective support. This position covers the Finger Lake region and requires day travel. Compensation is $21.75–$23.75 per hour.

Requirements

A bachelor's degree in Human Services or a related field is strongly preferred.
An associate's degree in Human Services or a related field may be considered with a special waiver.
With an associate's degree, three years of case management experience is required.
With a bachelor's degree, two years of human services experience is required.
At least two years of experience in youth-focused human services or a related field is required.
A valid driver's license and the ability to maintain insurability throughout employment are required.

Responsibilities

Model team standards daily and actively participate in teamwork across departments.
Maintain strong relationships with DSS, community agencies, schools, and service providers to advocate for clients.
Complete required reports and documentation promptly, accurately, professionally, and in compliance with standards.
Provide comprehensive care management, including case planning, coordination, and crisis response services.
Develop and maintain therapeutic relationships with families, promoting parent-child bonding and family-centered practices.
Assess family strengths and needs to support intervention planning, skill development, and independent living.
Use client-centered approaches and implement innovative best practices based on current research and trends.
Continuously monitor, evaluate, and improve clinical programming to enhance service effectiveness.