Care Manager 1- Children's Heath Homes

CATHOLIC CHARITIES OF STEUBEN LIVINGSTON CO•City of Corning, NY

About The Position

The Care Manager 1 provides care management services to eligible children in Livingston, Steuben, and Wyoming counties who have one or more chronic illnesses, a serious emotional disturbance, HIV/AIDS, or sickle cell disease. The role provides direct support to clients and coordinates care and community services while maintaining accurate documentation and complying with applicable agency, Health Home Network, and government requirements. The position is full-time, with a 37.5-hour workweek and a stated rate of $20.00 per hour. Client visits take place in settings chosen by clients, including their homes, schools, or community locations, approximately three days per week. The assigned office serves as the home base and may be in Mt. Morris, Geneseo, Hornell, Corning, or Bath.

Requirements

High school diploma.
Two years of paid experience working with people with disabilities and/or chronic illnesses.
Valid New York State driver's license.
Reliable transportation.
Ability to meet the position's physical demands, including frequent sitting, talking, hearing, standing, walking, using hands to type, and light lifting; close and distance vision and the ability to adjust focus are also required.

Responsibilities

Provide direct care management services and maintain accurate, verifiable documentation of services rendered.
Visit clients in their chosen home, school, or community setting approximately three days per week.
Accept referrals assigned by the Program Manager in Livingston, Steuben, and/or Wyoming Counties.
Complete comprehensive assessments, reviews, crisis plans, and care plans according to standards set by the Department of Health and lead Health Home contractors.
Conduct additional assessments, including Child and Adolescent Needs and Strengths–New York (CANS-NY) and Safety/Crisis assessments.
Oversee implementation of care plans to the satisfaction of clients.
Provide one to two core services per client each month, or as needed, to address care plan goals.
Maintain a caseload of low- and medium-acuity members, ensuring at least one in-person contact per month, and transfer high-acuity members to Level 2 Care Managers.
Maintain telephone availability for clients during the workday.
Assist clients with applications, paperwork, and management of benefits, financial matters, housing, and related needs.
Arrange and manage coordination of medical care and other services for clients.
Help clients access community-based supports.
Communicate with management staff about intakes and client placement within programs.
Promote coordination, communication, and cooperation among sources of client support and services.
Advocate for clients.
Facilitate and attend case conferences and case reviews, and participate in team meetings.
Ensure compliance with applicable local, state, federal, and Health Home Network regulations and agency policies.
Attend required Department of Health, Health Home, and agency trainings in a timely manner.
Represent Catholic Charities Steuben/Livingston on assigned boards and committees.
Conduct outreach in counties served, including tabling at community events, educating partner agencies, contacting potential referral sources, and attending relevant meetings and events.
Attend required agency functions and perform other duties as assigned.