Care Manager 1- Children's Heath Homes

Catholic Charities Steuben/Livingston•Corning, NY

About The Position

Catholic Charities Steuben/Livingston is hiring a full-time Care Manager 1 to provide care management services to children in Livingston, Steuben, and Wyoming counties who meet program criteria and have one or more chronic illnesses, a serious emotional disturbance, HIV/AIDS, or Sickle Cell. The role is based at an assigned office in Mt. Morris, Geneseo, Hornell, Corning, or Bath, with client visits in homes, schools, or community settings approximately three days per week. The position works 37.5 hours per week and pays $20.00 per hour. The Care Manager serves low- and medium-acuity members, maintains accurate service documentation, and helps clients coordinate care, access benefits and community supports, and work toward their care plan goals. High-acuity members are transferred to Level 2 Care Managers. The role includes outreach, collaboration with clients and service providers, and compliance with applicable laws, regulations, standards, and agency policies.

Requirements

High school diploma.
Two years of paid experience working with persons with disabilities and/or chronic illnesses.
Valid New York State driver’s license.
Reliable transportation.

Responsibilities

Provide direct care management services and maintain accurate, verifiable documentation of services rendered.
Visit clients in their chosen settings—home, school, or community—approximately three days per week.
Accept referrals assigned by the Program Manager in Livingston, Steuben, and/or Wyoming counties.
Use an assigned office location as a home base: Mt. Morris, Geneseo, Hornell, Corning, or Bath.
Complete assessments, reviews, crisis plans, and care plans in accordance with DOH and lead Health Home contractor standards.
Conduct additional assessments, including CANS-NY and Safety/Crisis assessments.
Oversee implementation of plans to the satisfaction of clients served.
Provide one to two core services for each client monthly, as required or needed, to address care plan goals.
Maintain a caseload of low- and medium-acuity members, including at least one in-person contact per member each month.
Transfer high-acuity members to Level 2 Care Managers.
Maintain telephone availability for clients during the workday.
Assist clients with applications, paperwork, and management of benefits, financial matters, housing, and related needs.
Arrange and manage coordination of medical care and other services for clients as needed.
Help clients access community-based supports.
Communicate with management about client intakes and placement within programs.
Coordinate communication and cooperation among sources of support and services.
Advocate for clients.
Facilitate and attend case conferences and case reviews, and participate in team meetings.
Ensure compliance with applicable local, state, federal, and Health Home Network regulations and agency policies.
Attend required trainings from DOH, Health Homes, and the agency in a timely manner.
Represent Catholic Charities Steuben/Livingston on assigned boards and committees.
Conduct outreach in counties served, including tabling at community events, educating partner agencies, contacting potential referral sources, and attending relevant community meetings and events.
Attend required agency functions and perform other assigned duties.