Health Care Services Manager 3, Medical Services Manager (Umatilla)

State of Oregon•Umatilla, OR

4d•$8,299 - $12,835•Onsite

About The Position

The Health Care Services Manager 3 directs the medical services program at a state-operated correctional facility, determining how daily health care delivery is organized. Services include sick calls, medical and specialty clinics, diagnostic procedures, medication administration, emergency services, hospitalizations, infirmary care, hospice care, and medical records. Dental and mental health services are not supervised by this position. The manager supervises institution medical care staff, including nurse managers, support and office managers, registered nurses, health services technicians, office specialists, certified medication aides, health information specialists, and pharmacy clerks or technicians. The manager may also serve as the on-site supervisor for physicians, nurse practitioners, physician assistants, dentists, dental assistants, and radiology technicians, handling non-clinical duties and reporting to centralized clinical supervisors. Facility staffing ranges from 20 to 100 positions serving approximately 980 to 3,000 adults in custody. The position oversees infirmary care and determines the type, amount, and urgency of medical care for individual patients, as well as facility assignments based on health care needs. It engages providers and agencies for specialized services such as imaging, surgery, and off-site specialist consultations. The manager uses judgment to address legal and ethical matters, directs responses to institutional emergencies and disasters, and guides staff in treatment plans for complex cases. The role manages staffing and human resources for health care delivery, including recruitment, selection, orientation, credential verification, training, work assignment, supervision, and progressive discipline. It establishes measures to maintain a safe, healthy, and sanitary care environment, prevent and manage communicable diseases, investigate outbreaks, and control their spread. The manager is part of the institution management staff, is on call during non-business hours for the health services program, and may serve as Institution Officer of the Day. The role evaluates service statistics and critical patient-care events, leads staff meetings and work groups, chairs a Health Services committee, and participates in institution and department committees and management meetings. It also coordinates required training and continuing professional education, manages health services fiscal resources, reviews and authorizes bills, and monitors expenditures. The position is based at Two Rivers Correctional Institution in Umatilla, Oregon, within a secure adult correctional facility. It requires rotating 24/7 on-call availability, the ability to work any day or shift, occasional statewide travel, and the ability to competently perform Registered Nurse duties.

Requirements

Possess an unencumbered Registered Nurse license from the Oregon State Board of Nursing at the time of appointment.
Have seven years of supervision, management, or progressively related experience; or four years of related experience and a bachelor's degree in a related field.
Be able to competently perform Registered Nurse nursing duties.
Have a valid driver’s license and a good driving record, or provide an acceptable alternate method of transportation, for occasional statewide travel.
Be able to work any or all days of the week, including Saturdays and Sundays, and any shift of the day.
Be available for 24-hour, seven-day-per-week on-call duty on a rotating basis.
Pass a CJIS fingerprint-based background check and maintain CJIS eligibility.

Nice To Haves

Experience leading a team, including scheduling, performance reviews, and setting department goals.
Emotional intelligence.
Demonstrated clear ethics and values.
Strategic thinking and planning for projects and team leadership.
Proactive management.
Experience measuring program performance and conducting performance reviews.
Team-building skills.

Responsibilities

Direct the medical services program and determine how daily health care services are delivered at the correctional facility.
Supervise institution medical care positions and manage non-clinical oversight and reporting for certain on-site providers and technical staff.
Oversee infirmary care and determine patients’ care urgency, type and amount of care, and facility assignments based on health care needs.
Arrange specialized services, including diagnostic imaging, surgery, and off-site specialist consultations.
Address legal and ethical issues involving patient care, direct emergency and disaster medical responses, and guide treatment planning for complex cases.
Recruit, interview, select, orient, and supervise health care personnel; verify credentials; arrange training; assign work; and use progressive discipline as needed.
Establish practices for safe and sanitary health care delivery, controlled medications, sharps, and critical instruments; prevent and manage communicable diseases and investigate outbreaks.
Review service statistics and critical patient-care episodes to assess performance, compliance, and opportunities for quality improvement.
Conduct staff meetings and work groups, chair a Health Services committee, and participate in institution and department committees and management meetings.
Schedule required staff training and help facilitate continuing professional education requirements.
Manage Health Services fiscal resources, review and authorize bills, monitor expenditure reports, and address improper billings or spending trends.
Remain on call during non-business hours and potentially serve as Institution Officer of the Day.