Care Navigator- Health Services
About The Position
As a JASA GUIDE Care Navigator, you will help deliver Montefiore’s Guiding an Improved Dementia Experience (GUIDE) program in the community. The role supports traditional Medicare beneficiaries living with dementia and their caregivers by providing comprehensive care navigation, intensive disease management education, medication reviews, and access to respite care to help seniors maintain their quality of life in the community. The position balances community outreach, clinical care coordination, and home visits across the service area. You will work independently and with a multidisciplinary medical and social services team, coordinating support through home visits, virtual meetings, phone calls, and clinical settings. The role is based at 247 West 37th Street in New York City and involves home visits throughout the Bronx and Westchester. JASA describes itself as a nonprofit serving older adults and highlights its partnership with Montefiore Health System, clinical knowledge application, and collaborative work environment. The position requires an International Medical Graduate and fluency in English and Spanish. Experience with older adults, people living with dementia, caregivers, or clients with complex medical or social needs is preferred.
Requirements
- International Medical Graduate (IMG).
- Fluency in both English and Spanish.
- Strong clinical knowledge and ability to review medications, explain disease progression, and deliver disease management education.
- Ability and willingness to conduct home visits throughout the Bronx and Westchester.
- Proficiency with Electronic Health Record (EHR) systems and standard computer applications.
- Exceptional documentation and organizational skills.
Nice To Haves
- Experience working with older adults, individuals living with dementia, caregivers, or clients with complex medical or social needs.
Responsibilities
- Conduct targeted outreach to enroll eligible Medicare beneficiaries and maintain ongoing program engagement.
- Complete comprehensive assessments and help build and update individualized care plans for participants and caregivers.
- Conduct clinical medication reviews to identify concerns and barriers.
- Educate caregivers about dementia progression, symptom management, and medication adherence.
- Coordinate medical, behavioral health, social services, home care, transportation, and respite care options.
- Provide support through home visits throughout the Bronx and Westchester, as well as virtually, by phone, or in clinical settings.
- Monitor participant needs and promptly communicate clinical changes to Montefiore and JASA team members.
- Participate in case conferences and supervision.
- Maintain accurate, timely records in electronic health record systems to support quality improvement and program reporting.
Benefits
- Medical, dental, and vision coverage.
- Employee Wellness Programs and an employee assistance program (EAP).
- 403(b) plan with Roth option and an employer-funded pension.
- Four weeks of vacation, plus holidays, floating holidays, and sick days.
- Specialized clinical training and career growth opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
