Care Navigator- Health Services
About The Position
The Care Navigator works at JASA to deliver Montefiore’s Guiding an Improved Dementia Experience (GUIDE) program in the community. The role supports traditional Medicare beneficiaries living with dementia and their caregivers through comprehensive care navigation, disease-management education, medication reviews, and connections to respite care, helping seniors maintain their quality of life in the community. The position combines community outreach, clinical care coordination, and home visits across the Bronx and Westchester service area. Care Navigators work independently and with a multidisciplinary medical and social services team, coordinating support through home visits, virtual contact, phone, and clinical settings.
Requirements
- International Medical Graduate (IMG).
- Fluency in both English and Spanish.
- Strong clinical knowledge and ability to review medications, explain disease progression, and deliver disease-management education.
- Ability and willingness to conduct home visits throughout the Bronx and Westchester.
- Proficiency with electronic health record systems and standard computer applications.
- Exceptional documentation and organizational skills.
Nice To Haves
- Experience working with older adults, individuals living with dementia, caregivers, or clients with complex medical or social needs.
Responsibilities
- Conduct targeted outreach to enroll eligible Medicare beneficiaries and maintain ongoing program engagement.
- Complete comprehensive assessments and develop and update individualized care plans for participants and caregivers.
- Conduct clinical medication reviews to identify concerns and barriers.
- Educate caregivers on dementia progression, symptom management, and medication adherence.
- Coordinate access to medical care, behavioral health, social services, home care, transportation, and respite care.
- Provide support through home visits throughout the Bronx and Westchester, as well as virtually, by phone, or in clinical settings.
- Monitor participant needs and promptly communicate clinical changes to Montefiore and JASA team members.
- Participate in case conferences and supervision.
- Maintain accurate, timely records in electronic health record systems to support quality improvement and program reporting.
Benefits
- Medical, dental, and vision coverage.
- Employee Wellness Programs and an Employee Assistance Program (EAP).
- 403(b) retirement plan with Roth option and an employer-funded pension.
- Four weeks of vacation, plus holidays, floating holidays, and sick days.
- Specialized clinical training and career growth opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
