Health Care Navigator (Catholic Charities)
Diocese of Camden•Camden, NJ
•Onsite
About The Position
The Health Care Navigator connects Veterans to VA health care benefits or community health care services if Veteran is not enrolled in or eligible for VA health care. This position reports to the SSVF Regional Program Coordinator and works collaboratively with the SSVF Case Management Team. The Health Care Navigator bears no supervisory responsibilities.
Requirements
- Candidate will adhere to ethical principles about confidentiality, informed consent, agency policies, critical incident reporting, HIPAA, and Duty to Warn
- Candidate works independently and is excellent with time management
- Commitment to the Mission of Catholic Charities
- Excellent organizational and time management skills
- Good oral communication skills
- Ability to problem solve and multi-task
- Handle sensitive contacts with clients
- Ability to work independently and in a team setting
- Adequate computer skills and ability to learn new software
- Bachelor’s degree or equivalent combination of education/experience
- At least two years of experience in a health care or social services area of practice
- Valid driver’s license and auto insurance
Responsibilities
- Provides case management, care coordination, and referrals to community resources
- Assists Veterans in accessing healthcare, whether gaining entry to VA health care (including mental health care) or community care when Veterans are not eligible for VHA
- Acts as a liaison between the SSVF Grantee and the VA or community medical clinic
- Works with veterans (and their families) to ensure transportation for medical appointments, prescription medications, and related needs
- Communicates routinely with the SSVF Case Manager as a collaborative partner for supportive services
- Identify non-clinical barriers to Veteran’s ability to access health care services and clearly state limitations, risk factors and support services needed
- Veteran’s needs and preferences in health care will be identified and resources provided to support those needs and preferences
- Educates Veteran (and family) regarding health care providers recommendations and encourages questions
- Documents Veteran’s progress and provides updates to Case Manager
- Complies with SSVF Program requirements to ongoing trainings
- Participates in Team Meetings, Case Conferencing and Program activities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
