Health Beauty Care Department Manager

Hy-Vee•Oakdale, MN

About The Position

The Health Beauty Care Department Manager leads the department to provide a welcoming customer experience through strong service, knowledgeable staff, effective merchandising, and cleanliness. The manager stays current on product trends, assists customers, and leads department employees in a fast-paced retail environment. The role oversees department standards, staffing, scheduling, sales and profitability, inventory rotation and replenishment, pricing, promotions, signage, and sanitation. The manager operates the cash register as needed, maintains company policies and dress and hygiene standards, supports other store areas, and undertakes special projects. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Ability to deliver outstanding customer service and inspire the team to do the same.
Ability to lead, motivate, and develop a team in a fast-paced retail environment.
Ability to stay current on trends in health, beauty, and personal care products.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information, including item costs and margins, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to continuously stand and walk on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Where applicable, ability to operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
Where applicable, ability to safely use sharp knives and blades to cut, trim, or grind product.
Where applicable and in accordance with applicable age and legal requirements, ability to operate a cardboard baler or compactor.
Where applicable, ability to perform repetitive motions associated with dough mixing, scaling, and proofing.

Nice To Haves

One or more years of similar or related work experience preferred.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
Promote a friendly, welcoming atmosphere by encouraging employees to greet and engage customers and by leading by example.
Stay current on trends across product categories and educate customers with suggestions and answers to their questions.
Help customers locate products, reach items, carry heavy purchases, and otherwise support their shopping experience.
Recruit, hire, train, supervise, and evaluate department employees, and handle performance and disciplinary matters as needed.
Coordinate schedules, daily work plans, and department goals in partnership with store leadership.
Set and maintain department experience standards, including impactful signage and merchandising displays.
Track product rotation, check expiration dates, and manage ordering and replenishment.
Oversee pricing, maintain competitive market pricing, and analyze weekly and monthly sales trends.
Plan displays, promotions, and pre-orders; prepare ad projections and write ads.
Determine sanitation guidelines and ensure compliance throughout the department.
Operate the cash register accurately and report cash drawer discrepancies as needed.
Comply with Hy-Vee's dress code, hygiene standards, and company policies.
Assist in other store areas and take on special projects as needed.