Head, Organizational Design, Workforce Planning & Talent Acquisition Division

ITU • Geneva, IL

1d • Onsite

About The Position

The Head of the Organizational Design, Workforce Planning & Talent Acquisition Division leads the team under the supervision of the Chief of the Human Resources Management Department (HRMD). The role provides authoritative expertise and strategic direction for organizational design, job classification, recruitment, outreach, strategic workforce planning, and ITU partnership programs. The Head manages the Service’s activities, staff, resources, work plans, priorities, and performance to deliver results within established time, cost, and quality standards, while fostering collaboration and a client-oriented approach.

The position is accountable for equitable and transparent management of organizational design, job evaluation, recruitment, outreach, workforce planning, and partnership programs. It interprets and applies HR policies, rules, and regulations; develops strategies and procedures; leads projects; and advises on complex HR issues. The role also provides analysis and direction to senior management, prepares and reviews documents for senior leadership and other stakeholders, supports change management, and represents ITU in inter-agency HR forums.

The Head leads organizational design and job classification services, including application of classification standards and integration of workforce planning into organizational planning. The role also develops talent acquisition strategies and systems, expands diverse global talent pools, oversees fair assessment and selection processes, and leads ITU’s JPO, FIT, Internship, Loan/Secondment, and YPP programs. In workforce planning, the Head develops and implements tools and strategies, analyzes workforce trends and gaps, and links planning with other HR processes and talent initiatives.

Requirements

• Advanced university degree in human resources management, public administration, social sciences, business management, or a related field; alternatively, a diploma of equivalent standard from a reputed college of advanced education in one of these fields.
• For internal candidates, a first university degree in a relevant field combined with 15 years of qualifying experience may be accepted in lieu of an advanced degree for promotion or rotation purposes.
• At least 10 years of progressively responsible and relevant experience in human resources management, including at least 5 years at the international level, preferably in a UN Common System organization.
• Proven specialist experience in recruitment, organizational design, and job classification using ICSC classification standards.
• Proven experience leading a team.
• Advanced knowledge of one of ITU’s six official languages and intermediate knowledge of a second official language; knowledge of a third official language is an advantage.
• Knowledge of HR management theories, methods, techniques, standards, and operations, particularly in recruitment and outreach, organizational design, job classification, partnerships, and workforce planning.
• Ability to develop and implement HR strategies, policies, procedures, and tools, and to advise management on HR policies, strategies, and priorities.
• Excellent conceptual, analytical, interpersonal, and relationship-building skills, including the ability to work effectively in an international, multicultural, and multi-ethnic environment with respect for diversity.
• Ability to motivate and lead a team, resolve conflicts, and formulate and implement staff development plans.
• Ability to identify and analyze complex HR policy and development issues and formulate conclusions and recommendations.
• Strategic thinking, influencing, and diplomacy skills.
• Knowledge of an Enterprise Resource Planning (ERP) system and its use in delivering effective HR services.

Nice To Haves

• Certification in job classification.
• Knowledge of the SAP OM module, SuccessFactors, or Inspira.
• A Doctorate in a related field may be considered as a substitute for three years of work experience.
• Knowledge of a third official language of ITU.

Responsibilities

• Lead and provide strategic guidance to the Service team, manage resources, plan and prioritize work, prepare work plans, and monitor staff and team performance.
• Lead organizational design and job classification activities, ensure consistent application of grade-level standards, classify job descriptions, and oversee implementation of ITU’s job classification system.
• Identify opportunities to strengthen job classification standards and processes, advise management, HR practitioners, and staff on related policies and practices, and resolve related issues.
• Promote awareness of organizational design and job classification and support strategic goals through effective job evaluation and adaptable job structures.
• Integrate workforce planning into the organizational planning cycle.
• Develop and execute global talent acquisition strategies, plans, processes, policies, and systems to renew talent and acquire needed skills and capabilities.
• Expand talent pools by identifying global and diverse talent sources and developing relationships with universities, institutions, and communities.
• Ensure fair and effective candidate assessment and selection that considers gender, cultural differences and norms, geographical distribution, diversity, and equal access to opportunities.
• Design, implement, and maintain recruitment systems, tools, guidelines, and processes in line with ITU resolutions, Staff Rules and Regulations, and policies.
• Lead the development and execution of ITU Partnership Programs, including JPO, FIT, Internship, Loan/Secondment, and YPP.
• Participate in preselection and interview panels and Appointment and Promotion Board meetings.
• Review and improve recruitment processes, collaborate with managers on future staffing needs, embed recruitment planning in workforce plans, and develop outreach strategies.
• Keep up to date with talent acquisition trends and practices; train, coach, and guide the recruitment team and provide recruitment and selection training to staff.
• Lead strategic workforce planning, including formulating business requirements and implementing a workforce planning tool.
• Improve workforce planning through process simplification, technology enhancements, and integration with other HR processes and talent initiatives.
• Analyze workforce trends and patterns to develop strategies that align jobs with organizational needs and address workforce gaps and overlaps.
• Provide expert advice, analysis, and direction to senior management on Service activities and change management; review and draft HR documents and position papers for senior leadership and other stakeholders.
• Build partnerships and knowledge-sharing networks in organizational design, job classification, and recruitment within the UN Common System; synthesize lessons and best practices and contribute to communities of practice.
• Represent ITU in the CEB Recruitment and Outreach Working Group and relevant subgroups, and represent the Organization at inter-agency and other meetings, with delegated authority to commit ITU on HR initiatives within the assigned area.
• Perform other related duties as assigned.

Benefits

• Annual salary from $103,165 plus post adjustment of $86,349; the post adjustment is variable and subject to change.
• Other allowances and benefits may apply subject to the terms of appointment.

What This Job Offers

• Career Level: Senior