Head of Sales

Biogen•Toronto, ON

11d•CA$158,000 - CA$217,000•Remote

About The Position

Reporting to the Head of Commercial & Alzheimer’s Disease, the Head of Sales is dedicated to driving the appropriate use of Biogen brands and services, improving the patient journey to care and customer satisfaction across the country, and ultimately growing Biogen Canada portfolio across all therapeutic areas and within all assigned sales territories. This role is responsible for leading, mentoring, and coaching the Partnership Account Lead (PAL) sales team to deliver successive and increasing levels of achievement in sales, customer service, and professional development. They will need to have a deep understanding of the pharmaceutical industry, with a proven track record in leading high performing teams and the ability to drive growth in both mature and new markets. Additionally, the Head of Sales will be responsible for establishing and tracking appropriate sales metrics, incentive plans and key performance indicators for sales teams across different therapeutic areas. In addition to managing the sales force, this position requires close collaboration with cross-functional partners (Marketing, Medical Affairs, Market Access, Business Intelligence & Operations) to gather customer insights, assess market trends, identify, prioritize and capitalize on the right partnership opportunities all relevant stakeholders. This job posting is for an existing vacancy in the organization.

Requirements

Bachelor’s degree required.
5+ years of experience as a people manager with experience transforming team performance and/or structure, delivering to a clear business goal
7 + years of experience in pharmaceutical/biotech sales
3+ years of experience in the head office environment, with an impact on field execution whether directly or indirectly
Experience in launching products
Demonstrated experience of leveraging the cross-functional environment to achieve superior customer outcomes
Fluent in English, both verbal and written with the ability to communicate effectively cross-functionally spanning all levels of the organization
Valid driver’s license.
Willingness to travel more than 50%

Nice To Haves

Master’s degree strongly preferred.
Medical/pharmaceutical/science/business-related degree preferred.
Experience and knowledge of one of Biogen’s active therapeutic areas preferred but not required.
proficiency in French a strong asset.

Responsibilities

Build and lead a high-performing sales organization by attracting top talent, setting clear expectations and goals, fostering a culture of collaboration, accountability, and executional excellence.
Manage talent through structured coaching, individual development plans, and ensuring both team and individual growth, making sure to manage low performance appropriately as well as develop talent.
Set clear performance metrics and accountability frameworks.
Develop strong relationships with key customers, healthcare providers and all relevant internal and external stakeholders.
Identify market trends, competitor activities and customer needs to refine sales strategies accordingly.
Develop and implement national and regional sales strategy aligned with overall business objectives
Responsible for growing the revenue of the Biogen Portfolio in all accounts, territories, and provinces, achieving relevant KPIs (sales targets, field force effectiveness measures, etc)
Define PAL teams’ annual goals and objectives as well as sales cycle’s critical success factors, targets and Sales Incentive Compensation Plan (SICP).
Mobilize the appropriate resources, collaborate with the cross-functional head-office team and field partners to develop and implement sound strategic account and provincial plans (SAP)
Lead business analysis, diagnosis, and account-specific action planning, deploy the appropriate course-corrective measures while tracking execution of initiatives.
Input on sales forecasts and track key sales metrics to ensure performance is in line with company goals. This includes but is not limited to analyzing and reporting account performance, managing appropriately the allocated national sales activity budget while performing other administrative requirements on a timely basis
Drive improvement in sales force execution and competitive capabilities
Actively contribute to franchise strategic and business plan and monthly operational reviews through deep understanding of key customers/accounts dynamics and their evolving needs.
Work closely with all cross functional partners to ensure alignment of sales efforts with product launches, brand strategies and organizational objectives.
Perform company business in compliance with relevant regulations, company policies and procedures.
Ensure that all sales activities are conducted in accordance with industry regulations, company policies and ethical standards.
Perform company business in compliance with relevant regulations, company policies, and procedures.
All other duties required.