Head of Sales

THE/STUDIOCapon Bridge, WV
Remote

About The Position

At THE/STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds. Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the world’s best talent. All roles at THE/STUDIO are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection! We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit!

Requirements

  • 7+ years of relevant experience in Sales and Business Development with at least 4+ years specifically managing closing or outbound teams within a fast-paced startup, SMB, or e-commerce environment.
  • Proven track record of working directly with a CEO or executive founders to scale operations and convert high-level strategic visions into concrete pipeline performance.
  • Proven experience building process-heavy operations in flat organizations. You are customer-centric, laser-focused on metrics, and prefer execution over corporate delegation.
  • Deep tactical comfort with setting up CRM workflows (Salesforce, HubSpot, Pipedrive), automated sequencing, data analytics, and customer relationship management programs.
  • An exceptionally charismatic leader with a natural ability to inspire teams, who also collaborates fluidly cross-functionally to bring different departments together toward a common goal.
  • You know how to command a room, interrupt patterns on a cold call, sell on value rather than price, and teach your team to do the same.
  • Proven experience working with distributed remote teams.
  • Full availability to work directly during US Eastern and Pacific Timezone hours to stay in lockstep with our team and customers.
  • Intellectually curious - possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to ‘get to the bottom of things’ if they see something not quite right
  • Self-motivated with a meaningful reason to deliver excellence
  • Good communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote team
  • Radical candor - Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable
  • Operates with a level of urgency - values immediate action where prudent, enables quick decision-making, swift problem-solving, and seizing opportunities in a dynamic business environment
  • Natural customer centricity - has an affinity to always start their train of thought or analysis with the customer’s perspective, bias towards talking to the customer to understand them
  • Results-driven - focuses on achieving and exceeding measurable objectives

Responsibilities

  • Own the day-to-day revenue operations, working in close and direct alignment with the CEO to drive macro sales forecasting, territory optimization, and business unit economics.
  • Lead a lean sales organization, ensure daily pipeline excellence, proper division of labor, and consistent target achievement.
  • Get your hands dirty in the data to proactively surface pipeline insights, metrics, and bottlenecks to the CEO, implementing workforce planning and data-driven operational adjustments.
  • Play a pivotal role in our strategic planning process, designing sales incentives and defining high-velocity go-to-market strategies.
  • Design, test, and rapidly iterate on multi-channel outbound sequences, cold calling/email scripts, and inbound playbooks for both Customize Now and Source Anything.
  • Formulate targeted sales campaigns in direct partnership with Marketing (structuring channel strategies, trade discounts, and strategic buyer incentives).
  • Stay obsessed with our core front-end velocity metrics: sub-5-minute speed-to-lead windows, mockup delivery rates, and quote conversion.
  • Jump into the trenches yourself when needed to handle complex objections, manage high-value accounts, and help the team close critical deals.
  • Cultivate a transparent, high-energy, and zero-ego startup culture focused on rapid execution, empowering reps, and absolute accountability.
  • Identify critical talent gaps within our lines of business (LOBs) and ensure key roles are staffed by high-performers.
  • Develop practical individual growth plans for your team, reviewing progress periodically to cultivate the next generation of sales leaders.

Benefits

  • Competitive base salary with an aggressive, uncapped performance-based commission and bonus structure.
  • Unlimited Paid Time Off (PTO) per year.
  • Fully remote workspace flexibility with a highly dynamic global team.
  • The autonomy to truly own, build, and scale a sales and revenue engine from the ground up alongside executive leadership.
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