Head of Sales

Manychat • New York, NY

18h • Hybrid

About The Position

Manychat is hiring its first sales leader for Manychat for Brands, a strategic initiative targeting brands and agencies that is approaching public launch. The Head of Sales will build and own the mid-market sales function from the ground up, creating its strategy, process, tooling, and team. The role combines personally closing initial deals with establishing the systems and infrastructure needed to scale.

The position will develop inbound/inside and outbound BDR-to-AE sales motions, refine the ideal customer profile and go-to-market approach, and progressively grow the sales team as results validate expansion. It will work closely with marketing, product, operations, and Customer Success to support a seamless customer journey, provide input on pricing, packaging, and product fit, and establish clear metrics, forecasting, and reporting rhythms. The role is expected to manage targets for closed deals and average deal value.

Manychat has more than 400 people across three continents and provides AI-powered automations for creators and brands across Instagram, Messenger, WhatsApp, and TikTok. The company describes its work environment as hybrid and offers professional development reimbursement, medical, dental, and vision coverage, flexible time off, office meals and snacks, company-funded sports activities, annual offsites, and access to AI tools. Visa sponsorship is not available for this role. The stated compensation range applies only to hires based in New York City; compensation elsewhere may differ.

Requirements

• A zero-to-one mindset and tech-scrappy approach, ideally developed at a Series A to Series C company.
• Comfort working hands-on as a player-coach, personally closing deals while building the team and systems.
• Proven experience leading a B2B sales team from a small group of representatives to a scaled sales organization in a mid-market or similar segment.
• Experience designing and running both inbound/inside and outbound sales motions.
• Strong cross-functional collaboration skills and the ability to partner with marketing, product, and Customer Success.

Nice To Haves

• Familiarity with modern AI tools for outbound sales and agentic BDR systems.
• Experience selling to brand marketing, growth marketing, or influencer marketing leaders, or to agencies.
• Exposure to product-led growth or self-serve SaaS environments.

Responsibilities

• Build and own the Manychat for Brands sales function, including its strategy, processes, tooling, and team.
• Personally close the first deals while building the infrastructure to scale in a player-coach capacity.
• Design, run, and iterate on inbound/inside sales and outbound BDR-to-AE motions.
• Define and refine the ideal customer profile across brands and agencies, and develop the go-to-market approach in partnership with marketing and product.
• Scale the team from a lean starting point to multiple layers of account executives and business development representatives as results validate growth.
• Introduce an AI stack and modern outbound infrastructure to improve productivity and pipeline efficiency.
• Collaborate with marketing, product, operations, and Customer Success to deliver a seamless customer journey.
• Provide feedback on pricing, packaging, and product fit.
• Establish metrics, forecasting, and reporting rhythms, and manage targets for deals closed and average deal value.

Benefits

• Annual professional development budget reimbursement for conference tickets, online courses, and other relevant resources.
• Comprehensive medical, dental, and vision coverage for employees and dependents.
• Hybrid work and generous, flexible time off.
• Free meals and snacks in the office.
• Company-funded sports activities, annual offsites, and team-building events.
• Access to AI tools, including Claude and OpenAI, and support for adopting tools that improve productivity.
• Potential discretionary bonus and/or equity, subject to company plans and policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed