Head of Revenue Operations

Steer

4d•Remote

About The Position

Steer is hiring a Head of Revenue Operations to build, optimize, and scale the operational, data, and technology foundation across its go-to-market organization, including Sales, Marketing, Customer Success, Finance, and Partnerships. Reporting directly to executive leadership, this role will develop systems, billing infrastructure, reporting, and GTM strategy into a high-performing growth engine. The position leads a small RevOps team of two direct reports while also owning the architecture and execution of the revenue technology stack, lead management, funnel optimization, enablement and ramp, and AI deployment. It is a hands-on, strategic builder role focused on simplifying processes, rationalizing existing tools, automating reporting, and reducing new-hire time-to-productivity. The role is 100% remote and open to US-based candidates. The Head of Revenue Operations will own core revenue systems such as HubSpot and Chargebee, develop automation across business functions, and deploy AI tools and knowledge systems. The role will improve onboarding and team productivity, optimize funnel performance and revenue intelligence, establish data strategy and governance, and manage and develop two direct reports. It will partner with Sales, Marketing, Customer Success, Finance, Product, and executive leadership on product-led growth, upgrade paths, monetization, and long-term GTM infrastructure.

Requirements

5–8+ years of experience in Revenue Operations, Sales Operations, GTM Systems, or Revenue Enablement, with experience leading teams or major strategic initiatives.
Deep expertise configuring and managing HubSpot.
Strong experience with billing or subscription management platforms such as Chargebee, and with operational architecture.
Hands-on experience implementing modern automation tools and proactively deploying AI solutions, including AI-powered knowledge or enablement systems.
Experience owning, measuring, or influencing new-hire ramp time and onboarding outcomes as core operational metrics.
Strong analytical background, including direct experience querying raw data, building forecasting models, and designing executive or board-level dashboards using SQL, BI tools, or advanced analytics platforms.
Proven experience evaluating, consolidating, or replacing major GTM and business software platforms.

Nice To Haves

Direct experience with Chargebee, subscription management, and revenue recognition workflows.
Experience supporting product-led growth motions, automated upgrade paths, and expansion loops.
Experience scaling a RevOps function in a fast-growing SaaS technology company.
Experience supporting multi-segment environments, including SMB, Mid-Market, and Enterprise.
Deep understanding of marketing attribution models and demand generation technology stacks.

Responsibilities

Own the architecture and operation of core revenue systems, including HubSpot, Chargebee, and the broader RevTech stack.
Inspect, consolidate, and optimize current platforms before evaluating additional software spend.
Build automation workflows across Marketing, Sales, Customer Success, Finance, and Partnerships, and deploy AI tools and knowledge systems to streamline operations.
Own and measurably reduce new-hire ramp time; design onboarding, coaching, and exception-based reporting workflows.
Partner with Sales leadership on structural changes, including compensation design and team placement, to improve pipeline productivity per representative.
Diagnose pipeline leaks and conversion bottlenecks across channels.
Build executive dashboards, forecasting models, and predictive analytics to improve speed-to-lead, decision-maker contact rates, expansion efficiency, and retention outcomes.
Define how data is captured, structured, and managed throughout the customer lifecycle; improve CRM hygiene, billing accuracy, reporting integrity, and system interoperability.
Lead, hire, and mentor two direct reports, building a culture of innovation, systems thinking, accountability, and technical excellence.
Collaborate with Sales, Marketing, Customer Success, Finance, Product, and executive leadership to support product-led growth motions, upgrade paths, monetization strategies, and long-term GTM infrastructure.

Benefits

Medical, dental, and vision insurance within 30 days, including 100% employer-paid medical insurance.
Equity package.
Flexible PTO with a 15-day minimum.
Generous parental leave.
FSA and HSA options.
401(k).
Growth and wellness stipend.
Work-from-home equipment stipend.
Opportunity to work with the latest technology and AI tools.
Career growth opportunities.
Flexible work arrangements.