Head of Revenue Operations

Float • Toronto, ON

22d • Hybrid

About The Position

We’re looking for a Head of Revenue Operations that will be responsible for leading the systems, processes, and insights that support Float’s revenue engine across Sales, Marketing, Customer Success, and Finance.

This is a highly strategic and cross-functional role. You will partner closely with senior leadership to drive revenue planning, forecasting, and performance management. You will also be responsible for ensuring the business has the data, infrastructure, and operational processes required to support predictable and scalable growth.

Requirements

• 7–10+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy, with at least 3 years in a leadership role
• Experience and evidence of impact on leveraging AI in a modern consumption based business revenue strategy.
• Deep experience supporting SMB and mid-market sales motions, ideally with high-velocity pipeline and shorter sales cycles
• Expert-level proficiency in CRM platforms (Salesforce or HubSpot), with hands-on experience building and maintaining complex workflows, fields, and reporting
• Strong command of BI tools (Looker, Tableau, Mode, or similar) and comfort writing SQL or working closely with data/analytics teams
• Proven experience owning revenue forecasting and building models in high-growth environments
• Exceptional communicator — you can translate complex data into clear narratives for executives and frontline teams alike
• You operate with a builder's mindset: comfortable with ambiguity, biased toward action, and excited by the challenge of scaling GTM infrastructure at a growing company

Nice To Haves

• Background in fintech, SaaS, or financial services strongly preferred — experience with payments, cards, or banking products is a real plus

Responsibilities

• Lead integrated revenue planning, connecting company targets with actionable, segment-level plans across SMB and mid-market to support predictable and achievable growth
• Build and maintain reporting frameworks that provide leadership with clear, real-time visibility into key metrics, including revenue performance, TPV performance, pipeline health, CAC, LTV, conversion, retention, and expansion
• Design and optimize scalable revenue processes across the full customer lifecycle — from lead routing and qualification through to close, activation, and customer success
• Translate complex, usage-driven data into clear insights and recommendations, including cohort performance, payback periods, and unit economics, and communicate these effectively to leadership
• Own and evolve the revenue technology stack (CRM, sales engagement, BI, enrichment, attribution), ensuring strong data integrity, effective tooling, and high productivity across revenue teams
• Apply AI and modern tools thoughtfully to improve how we operate, focusing on scalable, repeatable solutions that drive meaningful efficiency and impact across go-to-market teams
• Support deal strategy and deal desk processes for complex or high-value opportunities across products and customer segments
• Advise on the design and the execution of incentive programs across revenue teams
• Build, lead, and develop the Revenue Operations team, ensuring the function is structured to support growth, operates efficiently, and scales effectively with the business

Benefits

• Work at one of Canada's fastest-growing fintech companies
• Make a real impact in a high-autonomy, high-growth role
• Collaborate with an ambitious and supportive team
• Competitive compensation, equity options, and benefits
• Hybrid work model – we are based in Toronto with in-office days for connection and collaboration
• Enjoy catered team lunches every Tuesday, Wednesday and Thursday
• Bring your pup to our dog-friendly office
• Thrive in a high-trust, high-performance culture where your work truly matters

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed