Head of Revenue Operations

Eftsure•Dallas, TX

14h•Remote

About The Position

Eftsure is a fast-scaling SaaS fraud technology platform protecting B2B payments through real-time vendor verification and payment protection. In a world of rapidly evolving cybercrime and payment fraud, we ensure businesses never pay the wrong people. Our vision is to become the global security standard for B2B payments through continual platform evolution and international expansion. With a global footprint across Australia, the US and Europe we are entering our next phase of international growth. We are seeking a Head of Revenue Operations to lead and scale our global GTM operations function across Sydney, Dallas and France. This is a mission-critical leadership role responsible for enabling and optimising our Sales, Partnerships and Account Management teams. You will partner closely with Sales, Marketing, Partnerships and Finance to ensure alignment, operational excellence and predictable revenue growth. This role is ideal for a commercially minded, highly data-driven SaaS operator who thrives on building clean systems, improving CRM hygiene, developing people, and enabling a global GTM function of 100+ team members to perform at their best. While our office is located in Dallas, Texas, we’re pleased to offer fully remote working options.

Requirements

Proven experience supporting and scaling a global GTM function of 100+ people across multiple regions (US/EU experience highly regarded).
Mandatory hands-on experience using HubSpot, with a strong focus on CRM hygiene, system optimisation and adoption.
Deep expertise in forecasting, revenue analytics, market segmentation and commercial modelling, with advanced Excel capability.
Strong cross-functional partnership experience, particularly working closely with Sales, Marketing, Partnerships and Finance.
A data-driven, operationally rigorous leader with a coaching mindset - someone who builds high-performing teams, develops people, and drives accountability through clear processes and performance insights.
Commercially astute with the ability to translate data into clear actions that improve revenue predictability and GTM effectiveness.

Responsibilities

Lead and develop a distributed RevOps team (Sydney, US, EU).
Build a strong coaching culture with a focus on capability uplift and personal development.
Drive global alignment across Sales, Marketing, Partnerships and AM functions.
Establish scalable, standardised processes while allowing for regional nuance.
Support Sales, Partnerships and AM teams with the structure, systems and insights needed to perform.
Own GTM operating cadence: forecasting, pipeline reviews, QBRs and performance tracking.
Design territories, segmentation models and resource allocation.
Improve sales productivity and operational efficiency across a 100+ person GTM organisation.
Own forecasting accuracy and revenue visibility globally.
Deliver deep analysis on market segments, industries and verticals to inform commercial decisions.
Translate data insights into clear action plans.
Champion data integrity and CRM hygiene as non-negotiables.
Develop dashboards, reporting frameworks and performance insights.
Leverage advanced Excel skills and analytics tools to support modelling and scenario planning.
Own and optimise HubSpot globally (mandatory experience required).
Drive CRM adoption, automation and process discipline.
Partner closely with Finance on planning, reporting and commercial modelling.
Ensure governance frameworks that support scalable, compliant growth.
Contribute to global sales strategy and planning (while being execution-focused).
Support annual planning, capacity modelling and resourcing decisions.
Provide commercial insight to executive leadership.