Head of Quality

Tutor Intelligence • Watertown, MA

5d

About The Position

Tutor Intelligence is hiring a Head of Quality to lead quality as a company function, working alongside the Head of Manufacturing. The role owns the quality system, supplier quality across the supply base, product safety certifications, and the quality targets the company sets. Quality engineers and the quality manager report to this position, which will grow the team over time. The role reports to the CTO; as the operations organization grows, the Head of Quality and Head of Manufacturing will report to the leader of that organization.

This is a building role. The team is putting initial processes in place for incoming inspection, supplier controls, and failure analysis. The Head of Quality will develop these into a system that can support increasing production, build a dependable supplier base, and establish a quality record customers and certifying bodies can verify. The role has authority to hold any shipment that does not meet requirements.

Requirements

• Experience leading a quality function at a company that builds complex electromechanical hardware in volume.
• Experience building or rebuilding a quality system and taking it through ISO 9001 or an equivalent certification.
• Experience managing supplier quality across a supply base, including overseas suppliers.
• Experience taking a product through product safety certification.
• Experience building and leading a team of quality engineers and managers.
• Ability to make data-driven decisions and hold shipments when the data warrants it.

Nice To Haves

• Experience in robotics, automation, vehicles, or capital equipment.
• Experience with reliability engineering methods, including life testing, failure rate analysis, and design reviews.
• Experience building quality data and tooling used by other teams.
• Experience with manufacturing execution systems.

Responsibilities

• Lead quality as a company function alongside the Head of Manufacturing.
• Own the quality system, supplier quality across the supply base, product safety certifications, and company quality targets.
• Lead and grow the quality team, including quality engineers and the quality manager.
• Develop incoming inspection, supplier controls, and failure analysis into a quality system that can scale with production.
• Build a supplier base the company can trust and maintain verifiable quality records for customers and certifying bodies.
• Hold shipments when the data indicates they do not meet quality requirements.

Benefits

• Fully employer-covered health insurance.
• A managed 401(k).
• Unlimited PTO and all federal holidays off for full-time salaried employees.
• For hourly employees, 16 or more days of accrued paid time off and 1.5x pay on federal holidays.
• Regular in-office meals and team social events throughout the year.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed